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Larry H. Miller Downtown Honda Spokane

(1,115 reviews)

Reviews

(1,115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Outstanding service advisor

Overall exceptional experience. Service advisor was a pleasure to work with and would definitely return for all my service needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review! I am glad that we could provide you with an overall exceptional experience! Bob White, General Manager.

Great Service Department

Another great visit to the Larry H. Miller Honda service center. They have always diagnosed and repaired my vehicles accurately and in a timely manner. I have had our Honda serviced there for several years now with no complaints. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your review! We are glad that we could provide you with a great visit.

Larry H. Miller Downtown Honda Spokane

My experience was great the salesman,William, answered all of my questions as well as the finance guy, Joe, & I was put into the exact car I wanted with the features that I requested with no problems at all. Thank you I LOVE MY NEW CAR!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Charlie, thank you very much for your review! I am so glad that we could help you find the exact car you wanted! Bob White, General Manager.

2014 Honda CRV

All sales and finance people went out of their way. Mike was very informative about the vehicle. Joe the finance manager was through and went over every detail. We have serviced our previous Hondas with Larry Miller and always received excellent service from all involved

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sara and Gordon, thank you for your review! I am glad that we could provide you with an informative visit with excellent service! Bob White, General Manager.

Excellent Service

First off they sent me an email reminding me of my appointment. I waited for service to be performed and they completed it on time and explained what they had done. That is the reason I go there, plus it gives me an opportunity to see the new Honda's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad that we could provide you with an informed visit.

WE LOVE LARRY H MILLER!!!

My Husband & I were treated very well @ LHMiller! Caleb was amazing taking his time to not only look at vehicles with us, but also test driving them as well...he then walked us through step by step of the contract explaining our best options, making sure that we had extended warranty coverage . We also have a HUGE thumbs up for the manager in sales as he was right on top of our personal needs ensuring that we got the best most reliable vehicle for our buck! When we left LHMiller, we left feeling not like a number, but a VIP! Thanks to the staff & thank you for our new Toyota RAV4...we absolutely LOVE LOVE LOVE it! We will not only be returning there for ALL future purchases, but we will also be referring everyone we know looking for a new vehicle & good service to them as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cherie & Craig, thank you for your review! I am very glad that we could help you get the best most reliable vehicle for a great deal! We look forward to serving you again. Bob White, General Manager.

I had an oil change done on my 2014 Accord

I was pleased with the prompt service and the appreciated the car wash!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nancy, thank you for your review! I am glad that we could provide you with prompt service! Bob White, General Manager.

Thanks for the oil change and excellent advice.

Excellent Service is a main ingredient in our choice of Honda products. We love our Hondas '01 and '09. Your servicemen and women are core ingredients in our contentment with Hondas too. Please advise of our oil change customer care # when determining charges. We pay a lot to afford the extra coverage and want that to be noted on future work orders please. Thanks. Patty and Phil

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Patty, thank you for your review! I am very glad that we could provide you with excellent service! Also, thank you for your feedback about the customer care #. Bob White, General Manager.

Marilyn Elliott

My service was very good. They were prompt and very friendly.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Marilyn, thank you for your review! I am glad that the service was prompt and friendly! Bob White, General Manager.

Excellent Service Team

I very much appreciated Brad, the service associate. He was very thorough in his explanation of the services that I needed and went out of his way to get me in to service my car due to my time constraints. I would totally recommend Honda service to anyone looking for an excellent service team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gail, thank you for your review! I am glad that we could provide you with a thorough explanation of the services needed and that the work was done efficiently. Bob White, General Manager.