Reviews
Honda CRV Purchase
Thank You for the no pressure purchase, and having a good inventory of cars. I am happy with my new Honda CRV
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kevin, congratulations on your Honda purchase! We appreciate your feedback. Bob White, General Manager
Thanks for a great experience!
Easy, smooth transaction. First time leasing. Everyone did a great job explaining everything and making us feel at ease. Great experience overall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's great to hear! Thank you for your review and business. -Bob White, General Manager
Spokane Downtown Honda
Craig Reynolds was our salesman. Craig is very personable -He is very caring ,knowledgeable, and confident. He made the purchase of our CRV very painless. Craig reassured us every step of the process. It was very evident that he was well verse in the purchasing process and he never made us anxious, always reassuring.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, thank you for your review! I am glad that we could provide you with a very caring, knowledgable and comfortable experience. Bob White, General Manager.
Service
I had another excellent experience at Honda. My car runs perfect and my visit confirmed that. Justin in the service department was just wonderful. Thank you for your great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Colleen, thank you for your review! I am glad that we could provide you with an excellent experience! Bob White, General Manager.
Excellent Service.
Super Service Dept. Always ready to answer my questions in a friendly and professional manner. I rely on LHM of Spokane to send me service information and service reminders. The coffee's great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am glad that we could provide you with a friendly and professional experience. Bob White, General Manager.
Spokane Honda
I always am taken care of in a courteous and punctual manner. This visit my car 'developed' electrical problems right after my visit. The folks at Honda fitted me in their busy schedule to diagnose and fix the problem. After talking with them I feel that it was my fault for the glitch - but the issues were solved at no expense to me. Thanks to Richard the fellow at the intake/check-out desk for his politeness and timely information. He was very busy - but took all the time I needed to help me. DBallou
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review! I am glad that we could always take care of you in a courteous and punctual manner. We look forward to serving you again! Bob White, General Manager.
I love my new Honda.
Very pleasant experience. Jupiter was great to work with. This was truly a no hassle sale/purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Adrienne, thank you for your review! I am glad that we could provide you with a very pleasant experience. Bob White, General Manager.
Will buy our next Honda from Larry Miller!
We will definitely buy our next Honda from Larry H. Miller. The sales consultant really took care of business - quickly and efficiently. From the walk to the car, the test ride, to filling out the paperwork, and handing me the key, we were treated with respect, kept informed of the purchase process, and handed over to "the closer" with minimal effort. We will be touting this company to our friends and family! MANY THANKS!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Janet, thank you for your review! I am happy that we could provide you with an efficient, informed and enjoyable experience! Bob White, General Manager.
Kimberly Morris
Took my Honda Odyssey in for an oil change. Almost have 100K miles. Leo and Ben(?) assisted me.They were very professional and did not try to "hard sell" me on any maintenance issues - which I appreciated. Leo was great at pick up. Had my car ready and had checked on previous issues and commented on future maintenance needs. They were accurate as my husband and I did previous research. It's hard to find honest car maintenance folks so it was a refreshing experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kimberly, thank you for your review! I am glad that we could provide you with a refreshing and professional experience! Bob White, General Manager.
Oil Change
Always a pleasure to get my oil changed! Friendly staff and pleasant surroundings.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sandy, thank you for your review. I am glad that we could provide you with a friendly staff and pleasant surroundings! Bob White, General Manager.