Dishman Dodge RAM Chrysler Jeep

My wife and I went to Dishman Dodge to get a new mini-van because our jeep was a little too cramped with three car seats at once. Our sales rep was very flexible and easy to deal with, and with the van we wanted, several thousand under what we expected (He tracked down the dealer show model, which had more features but was listed as $4500 cheaper because it had 3000 miles on it), and worked around our schedule to get everything done in a day. The buying experience was overall pretty great. The only thing I think that could have improved it would be a few more things for the 1st -3rd grade aged children to do. They had a play area for toddlers, but not a lot for the older kids that have to come with their parents. It's not their job, but it would have definitely improved our experience a bit.

I purchased and have had my Ram 2500 diesel truck serviced by Dishman Dodge since day one. I recently had service performed for a check engine indicator. The fault was covered under the Cummins warranty. In addition, the service technician discovered an issue in the drive train that required repaired, again covered in the extended warranty. The service tech's are not only repairing what was initially at fault but checking to make sure there are not any other potential problems which could lead to a more costly repair. I have always had great and friendly service at Dishman Dodge. The repair time is minimal and the pricing is fair. We are looking at a new vehicle for the wife and we are starting at Dishman Dodge first.

Had awesome experience with the sales man curtis howard. Him and the manager worked hard to get us the best deal on our new car and the monthly payment we wanted. Thanks Guys

I did much research on various brands before deciding on the Dodge Journey. We have driven mostly Dodge vehicles in our 47 year marriage. Looking online I found the Dishman Dodge website. I found that they had 47 Journey's in stock! I wanted Bright Red and chose 3 that interested me. Their internet pricing was especially attractive. I contacted the dealership and was referred to Rob Martin. That turned out to be a real blessing. He and I talked several times and he was very patient with my questions. He got all the information regarding the payment I needed, trade info, amount owing on it, and if I had cash. He called me on July 5 with info on another rebate that would expire on the 6th. We went up to Spokane from our home in Moses Lake,WA. The test drive convinced us that we definitely wanted the Journey. The sales experience was uncontentious and we chose to purchase extended warranty, gap insurance and protection package for the interior and exterior. We definitely will recommend Dishman Dodge and Rob Martin to everyone.

I am going to be honest, when I first pulled on to the lot I was scared to death because we all know the salesman are going to come running up and try to sell us the first thing we look at. Well let me just say, I was quickly put at ease and rather surprised at what happened next. I was kindly welcomed to the dealership by a young man named Ryan with high energy and a smile. I was asked if I had ever been in or worked with anyone at the dealership before and I responded with a simple no. I was shown where all of the different cars were parked/sorted which made me feel a little more comfortable. I was asked what I was looking for and I didn't really know, I was just seeing what kind of options were available these days for new cars. Ryan quickly responded willing to take some time to show me some vehicles and to take them for a drive so I could get a chance to feel them out. I ended up looking at the new 2013 Dodge Darts. The positive attitude and excitement while explaining the car and how it could apply to my everyday needs made Ryan stand out from the rest. There was passion and I was put at ease. This wasn't just about a sale, it was about finding something that would help me in my everyday life. I was hooked. What can I say, I fell in love with the car, he made it so easy but also let the car sell itself with its simplicity and involving me while explaining simple operations. We got back from the test drive and I was invited inside for a cup of coffee and to get some more information. I was also then introduced to a man by the name of Richard who shook my hand and explained how the dealership was family owned and operated and gave me some insight on a little store history. The kind attitude I received from the staff and sales people made me say to myself "I really want to do business here!" Ryan came back with a book on the Darts and proceeded telling me a few more facts about them and then asked what it would take to earn my business. Little did Dishman Dodge know, from the starting point I knew I wanted to buy from them! I felt like instant family and the no sales pressure atmosphere really sealed the deal. I will definitely be back and I am hoping all of you go see Ryan Slate, he is a very kind and helpful young man with his head on straight! Thank you Dishman for the wonderful sales experience!

Received a fair trade amount on a new pickup purchase. Cost of new pickup was also fair. No hassle in purchasing. Looking forward to the relationship as we drive our new car.

Excellent staff, great advice, worked hard to find what we were looking for. Curtis Howard pointed out great features of the pick up we bought that we did not see initially. Our vehicle was promptly detailed and ready to go when our work with Brian Jones was finished. Brian did a great job explaning options and was also quick with our process. Good location, easy access. We will return again.

The personal relationship he developed with initial contact encouraged us to return. I loved the way my representative listened to me and was genuinely concerned about our needs.

I had recently been in the market for a used Volkswagen bug.. After being hassled and played for a fool at the "other guys" i was able to find exactly what i needed. Bryce went above and beyond my expectations and even drove with me to my residence to pick up my trade in which i was not driving at the time. Thank you Bryce Fuller for a wonderful experience

We purchased a 2013 Dodge Journey through the Costco program. John was very helpful showing which vehicles fulfiled our wishes and stayed within the budget that we had set. Brian was also great. He is friendly, helping to relieve the stress when completing the paperwork and getting everything taken care professionally and quickly.