Skip to main content

AutoNation Acura Spokane Valley

(566 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (833) 240-7220 (833) 240-7220
Used (833) 241-4143 (833) 241-4143
Service (833) 241-1439 (833) 241-1439

Reviews

(566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Acura Spokane Valley from DealerRater.

Want to share your experience with this dealership?

Write a review

Reiko and Isaac Are amazing, very attentive to what we

Reiko and Isaac Are amazing, very attentive to what we were looking for,I highly recommended them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Ashley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Tony in the service department was great to work with.

Tony in the service department was great to work with. He was alone the day we had an appointment and was super busy but still very attentive and kind. He answered some questions I had about my backup camera malfunctioning and was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Catherine, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Spokane Valley! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

nothing but good to say about seth and tony in service.

nothing but good to say about seth and tony in service. its always a pleasure dealing with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Car service

Service was prompt and I was kept updated. Also received a video of the service performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi John, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

Did what was needed on time.

Did what was needed on time. A novel concept after my past experiences with the competition!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

The Service Department really came through.

The Service Department really came through. The appointment service dropped the ball and did not populate the schedule. The service team didn't miss a beat, they got my car in for service, provided me with a loaner and finished the work in only a few hours rather than taking the entire day. Love these guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

As always, Tony and staff provided excellent service

As always, Tony and staff provided excellent service taking care of the recall issue and avoiding another trip to Spokane.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Spokane Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

great service

The service is courteous, knowledgeable, helpful. timely, and friendly. I have been coming here for 14 years and they are always helpful and accommodating. i live 360 miles away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Robert, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Staff were friendly and promptly greeted me.

Staff were friendly and promptly greeted me. Took care of service in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Janet, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dealership is clean, friendly, professional level sales.

Dealership is clean, friendly, professional level sales. Sales people are friendly and knowledgeable as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Kris, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!