AutoNation Toyota Spokane Valley

AutoNation Toyota sold us a Highlander. They mentioned in passing that the car was from Canada. They didn?t mention that the entire car read in Celsius instead of Fahrenheit. We noticed this after getting the car home (stupid us but we were more focused on the engine and safety features working, not what the temp read!!) but after a quick Google, it seemed like it just needed the settings to be changed as Corolla?s, Prius? just need a couple of button pushes and it switches. No big deal. We called right away to ask about this. After putting off our phone call for a couple of days (we called several times) they informed us that highlanders don?t have the ability to change from C to F. They also informed it that the time to return the car had passed. Buyer beware!! This company will let important details ?slip their minds?, then won?t return phone calls during the vehicle return window. We?ve been working with them trying to make this right but it?s been like pulling teeth. They want nothing to do with us now that they have our check.

fast and friendly service and my car problems were told needed work on and cost to get it fix.

Completed a routine service in a timely manner. Service personnel are friendly and professional

Great people to work with, when purchasing or leasing a vehicle

My trucks driver seat squeaks and I made an appointment for it. The tech that was working on it came in and asked me to show him cause he couldn?t get it to make noise. I showed him and made it squeak.... that?s where you dropped me and said it?s normal, my truck has 6k miles and no other Tacoma I have ever drove does that. I work on cars/trucks every day at my job and have driven over 100 Tacoma?s. None of those ones driver seat makes that noise??

Our purchasing experience at Auto Nation Toyota was very pleasant and easy. The Salesman knew what he was talking about and provided different options, the Sales Manager did the same, and the Finance Manager did a very good job at describing what the various options included.

Always a good experience with your Service Department. Dave was very helpful, 6th vehicle from you.

Low pressure salesman, answered all my questions when I bought my Rav4 at my first service appt. Waiting area is clean, quiet. Easy to find dealership and enter for service. Listened to my needs, requests and did not try to "sell up" to a vehicle with features I didn't want.

a month ago I chose Autonation because I thought they were a reputable company I could trust. I was majorly disappointed with my experience. I purchased my vehicle with them for $29,000. I noticed a difference between paint colors on the back bumper before driving off the lot. Before leaving the lot I spoke to our salesperson about the unsightful gouge on the back bumper that had been painted over. Our salesperson let me know that he was aware of the damage and he brushed it off as a small repair I could do myself. They painted over the gouge thinking I would never notice. So after a long day of driving and paperwork I didn't have time to renegotiate or say nevermind about the purchase. I also had my disabled mother with me and we were now stuck at the dealership after dropping off the rental we used to get there. I felt uncomfortable trying to fix the damage myself like the salesperson suggested. So I went to a few collision centers and they all said it was scraped down to the plastic and needed complete removal and repaint of the WHOLE BUMPER. Estimated costs of $1100 to $1400 from the few collision centers I took the car to. After numerous phone calls and emails to this Autonation they have offered $200 but that $200 won't not fix my issue

We stopped by the Spokane Valley Auto Nation Toyota to have a look at a 2018 Dodge Grand Caravan. We liked their service and the vehicle so much that we ended up buying it right away. Kaitlynn Trask was our salesperson, and did a great job in providing us all the required information regarding the vehicle and financing. She was very respective and straight forward. Mike Bailey was our finance person and did a good job helping us. We really like the one price policy of Auto Nation that takes out the bargaining aspects during the purchase. We feel that the vehicle we purchased was priced at a very decent price and it was in a really good condition. So far we had a really good experience with Auto Nation, but we will see how things go as we continue working with them. Based on our experience so far, we would highly recommend buying vehicles through Auto Nation Toyota in Spokane Valley.