AutoNation Toyota Spokane Valley

Don was great did the service in time said, areas were clean and nice

My sales person, Sakeleanna Dixon, made this purchase very enjoyable. She went above and beyond any other sales person I?ve dealt with. I flew in from another state to purchase the TRD Pro 4Runner, and Sakeleanna was there to pick me up at the airport. When I had questions about the vehicle, she was right on top of it and proved to know the truck inside and out. This is my 4th 4Runner, and I like to research a vehicle thoroughly, which usually means that I give the sales person more information about their product than they can give me. This was not the case with Sakeleanna, she had answers to questions I hadn?t even thought of about the truck. After the the purchase, she followed up repeatedly to make sure everything was taken care of,. When she found out somethings outside of her responsibility had not been addressed, she jumped in. It?s been almost a month since purchase, and she is still making sure that we are happy with our purchase. That?s a great sales person!

Good Deal, no hassle. We went to look and found what we wanted.

Easier than I thought it would be, sales staff did a nice job of showing me the vehicles, and getting me the price I wanted

Tina, the sales lady worked very close with me to listen to what I wanted and she delivered the most beautiful TRD ever! Thank you

I traded in a car for a Toyota RAV4 hybrid. Wayne, Tina and Ali were just great. Friendly and I was never kept waiting for more than 2 minutes. Excellent experience.

The team at Autonation Toyota Spokane Valley is absolutely wonderful! Daniel and Ali took great care of me and got me an awesome deal on my new Camry.

Paul was great! Trustworthy salesman. They gave me a good price with no problems.

Great customer service in service dept. Service was prompt - car was taken right in, even though I was half hour early.

This review is only for the sales department because the service department is AWESOME!! They take excellent care of my older Tacoma. The sales people however... suck!! I bought a brand new Corolla and had to leave the dealership without both keys or an owners manual because the salesman said he couldn't find them. AFTER I had already been there for 3 hours waiting to sign my contract. So, I've been waiting to get my keyless entry fob for three days only to find out that my car doesn't have it. $20,000 and this feature isn't standard?!? Unbelievable. What's more unbelievable is that they are blowing up my email with "Welcome" and "Congratulations on your new car" and "We want you to be happy" when they don't care, at all. I called them about how upset I am that my car doesn't have an important safety feature because my salesman was lazy, and they said "It's $350 to add that because it?s not available on your trim package" I firmly believe that just because I had my financing pre-approval worked out that my salesperson didn't even try. He didn?t ask any questions or put forth any effort to make I was getting what I wanted. IF I had gotten my keys and owners manual when I bought my car, I would?ve known immediately. But I didn?t. IF he had explained the different features of the different trim packages, I would?ve know. But he didn?t. So, I?m stuck paying out of pocket.