Reviews
The place won't even give you the time of day, asking for...
The place won't even give you the time of day, asking for $6k over MSRP for "Market Adjustment". The dude I got transferred to I could barely understand and had to repeat myself like 4 times to.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Matt, our General Manager, Tim, will be calling you to answer any questions you have regarding our inventory. Thank you and we look forward to speaking with you.
Rude Sales Staff, Rip Off Pricing
The place won't even give you the time of day, asking for $6k over MSRP for "Market Adjustment". The dude I got transferred to I could barely understand and had to repeat myself like 4 times to.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Matt, our General Manager, Tim, will be calling you to answer any questions you have regarding our inventory. Thank you and we look forward to speaking with you.
Amazing people I love Toyota
Thank you Toyota for the best car buying experience, a special thanks to Arn for helping me get into a beautiful 2016 Scion tC. Definitely gunna buy vehicles here again in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Arn, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Great service! Smooth buying process! No pressure!
Our salesman, Austin, went over and above to accommodate us and to be sure we were comfortable. He even fed my husband who mentioned he was hungry! The process was painless and we couldn?t be more impressed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Roger Barnes, we're so glad that we were able to go above and beyond your expectations!
We were in the market for a good used 4WD vehicle with...
We were in the market for a good used 4WD vehicle with low mileage. My husband originally briefly spoke with Chris Marko, but indicated it was going to be my vehicle. When we both went in to Toyota Kendall, we waited for Chris Marko to be available, which he was very appreciative that we were willing to do that. We thoroughly enjoyed our car hunting experience with Chris, who seemed very willing to find us what we wanted. Originally, we were there to test drive the Toyota Highlander and the 4Runner, but found that my husband bumped his head getting in and out of the Highlander. Despite having less bells and whistles than the Highlander, Chris found us a beautiful 2017 4WD 4Runner with 36,700 miles. It was a much sturdier drive, although it had one issue. Being short and having arthritis (yes, we are of that retired age!), I had a harder time getting into the higher vehicle. Chris solved the problem by throwing in running boards. Despite coming in to just test drive vehicles, we were happy to have found the vehicle that met our needs. Even has a tow package, which my husband definitely loves. Chris was very helpful, patient, and immediately addressed any concerns we had. When his sales manager, Mojo, came in, it felt like the 4 of us were old friends getting together. Faith was brought into the picture and for me that was the God wink that sealed the deal! We were very pleased with the helpfulness, friendliness and special bond we felt with both Chris and Mojo, who both went above and beyond to meet our needs. And by the way, the financial guy (sorry for not remembering his name) was friendly and helpful as well. We ended up closing the place down! Mahalo Nui Loa, as they say in Hawaii!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your high rating!
Affordable.
Very good customer service . Nice car excellent Afordable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marcia Ramirez, thank you so much for the positive review!
There Can Be Only One!
OUTSTANDING customer service from both Rita of the Kendall Sales Team, and Jim with the Finance Team. Rita was exceptionally informative, to the point, and thoughtful as we transitioned from my initial few prospect questions into a 'sale' and committed purchase. Rita's enthusiasm for Toyota vehicles, the Kendall Team she's a part of, and assuring a very positive customer experience happened for me was continuously evident and sincerely appreciated. I've purchased two vehicles from Kendall over the recent past three years; I've habitually brought three of my cars into the Kendall Service Department. It's due to the trustworthy and enthusiastic attitudes of Rita and people just like her. Thank you very much! - Michael Haller, Anchorage
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael Haller, we are very happy we could provide you with a positive experience!
Thanks Kimbi and Kendall Toyota
I recently bought a pre-owned vehicle from Kendall Toyota in Anchorage, Alaska. Kimbi was the salesman and he was very helpful and professional. He was able to accommodate my situation and get me the vehicle I wanted. I would definitely buy another vehicle from Kimbi and Kendall Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for taking the time to leave us this information about your recent visit with Kimbi. Take care!
Arn was fantastic to work with
Arn Manipis was a pleasure to work with throughout the entire buying process and I would not hesitate to recommend him to anyone searching to buy a Toyota at Kendall Toyota in Anchorage, AK. He hooked me up with a perfect 2021 Tacoma TRD Pro in Lunar Rock and I couldn’t be happier with the process. Thanks, Arn!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Todd, we really appreciate your positive review!
Owner/managing partner Bear Trail Lodge
I purchased my vehicle remotely and Arn did a fantastic job of communicating with me and keeping me up to date on the progress of the arrival of my vehicle and the status of the paperwork for the sale. He made the transaction seamless and easy and had my vehicle polished up and ready to drive off the lot when I arrived!!! Very pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Bear Trail Lodge, we appreciate you taking the time to leave us this feedback on Arn. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!