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DARCARS Lexus Of Silver Spring

(1,809 reviews)
Visit DARCARS Lexus Of Silver Spring
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–8:00pm 8:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (301) 830-5979 (301) 830-5979
Used (301) 658-7902 (301) 658-7902
Service (301) 658-7966 (301) 658-7966

Reviews

(1,809 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Lexus Of Silver Spring from DealerRater.

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Wonderful experience

He helped me a lot to lease new IS. I'm sure I'll work with Sam Kim and this dealer ship for next time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear this! Enjoy your new Lexus!

Awesome services

Mr. Sam Kim was one of the nicest person around lexus. He took me throught my service journey with the friendliest manner. I would definitely recommend any one who would like to purchase a new vehicle to come to him as your sales consultant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear you enjoyed your visit! Let us know if you need anything. Thank you for sharing!

Car purchase

I bought a car from Chris Cedeno at Lexus and he was a wonderful salesman who made the car buying experience so much fun! I highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy you had an amazing time! Let us know if you need anything. Enjoy!

Nice job

Thanks to Chris Cedeno for a nice experience I will purchase again from the sled person and the dealership it was For a use car it was in excellent condition the previous owner really took Care of the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Pepe for your wonderful review! Enjoy!

Great experience!

Michael made the process smooth and effortless. He did an excellent job with going over the features of the vehicle and ensuring that I had an understanding of all the different options, Will be sure to send business his way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for sharing this with us! Let us know if you need anything, Welcome to the DARCARS Family!

Lexus is 350

First of all i would like to thank every one at lexus of silver spring. Mr Sam Kim is one of the best sales person i have ever had i recomend him to anybody interested in purchasing a lexus veichle an also mr cumins the financial assistant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking your time to share your wonderful review! Let us know if you need anything, we will be more than happy to help. Enjoy!

Life is Good!

Lexus of Silver Spring truly understands Customer Service. I am extremely pleased with the entire Lexus Team (Andreas Tsirikos-Sales, and Sally Morshed-Finance) but it was Alex Abbaszadeh who knocked it out of the park. I think the ball is still rolling around the parking lot. Alex was very professional and very knowledgeable of the 2017 Lexus RX 350. My sales experience was awesome! Most dealerships use high pressure sale tactics. The kind of sales tactics where you feel like going home taking a shower. Alex was easy going and sold me what needed. He took the time to understand my requirements and provided me with affordable option s. But Alex's patience is definitely a virtue and it explains why life is good. The 2017 Lexus RX 350 I leased had all of the bells and whistles. It was very intimidating. Alex took his time to explain every function in an easy, understandable terms. He didn't use technical jargon to confuse me. Alex also offered follow-up instructions, if needed. Well, it was needed and I took him up on his offer. I called him on three separate occasions regarding the radio, navigation system, and the tail gate opening function by touching the Lexus emblem. Alex was very patience and he clearly communicated the "how to..." and Alex took it to the next level of customer service by walking me through the instructions. Now, I can confidently say that I know my Lexus 2017 RX 350 inside and out. Thank you, Alex! I would definitely recommend friends and family to shop for their next Lexus at the Lexus of Silver Spring and I would definitely tell them to ask for Alex Abbaszadeh. Keep-up the great work Lexus of Silver Spring! Sincerely, Angelo Karagiorgis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking your time to share your positive feedback! We are happy to hear you enjoyed your experience. Let us know if you need anything. Enjoy your wonderful new Lexus!

Overall Pleasant Experience

Alex was very professional, knowledgeable and helpful but not aggressive. Sally was a bit eager to complete the financial portion rushing thru explaining services and agreements. Maybe b/c it was late on Sat night.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us!

I'm hard to please

First of all I hate buying cars. The only thing I hate doing more is buying a used car. I went to five different car dealers and they confirmed everything I hate about buying a used car. Then I showed up a Lexus of Silver Spring and they proved me completely wrong about buying a used car. I can't believe I'm saying this but I actually enjoyed my time at their dealership. Isaac was my salesman. He is the nicest most honest guy you're ever going to meet in used car sales. And not to be outdone the manager (Billy) was every bit as nice and honest as Isaac. The car I got was in unbelievably great condition and I got the best price by far of anything I looked at. I guess my bottom line is if I ever buy another used car again or new car for that matter I'm going to Lexus of Silver Silver Spring. Sincerely

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your lovely review! Thank you for taking your time to share this with us. Let us know if you need anything. Enjoy!

Excellent Sales Consultant

Looking to buy a new car, we met Sam Kim at Lexus Silver Spring. With his excellent professional knowledge of Luxus, he showed us the new features of the RX350 and completely convinced us how comfortable and luxurious it is to drive it. Despite that we went to other dealers and also tried to buy online, we were lured by him and we went back to buy it from him. After we bought the car, Sam wanted to make sure that we love the car by showing us how we can enjoy the hi-tech in the car. He is a superb Sales Consultant whom we highly recommend and appreciate. Over all, Sam is very friendly, humble, knowledgeable and has an attractive personality. We believe he is an excellent asset to his company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to assist! Thank you so much for sharing. Enjoy!