Reviews
Impeccable Experience
My wife and I had an exceptional experience working with the Client Advisor Ali Golestani and Finance Manager Sally Morshed in the purchase of our Lexus.They both made us feel comfortable, answered all of our questions, and was very knowledge of Lexus products. Ali and Sally are very professional and honest individuals to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We can't thank you enough for sharing your lovely words! Our team enjoys making every visit wonderful. Looking forward to seeing you again soon. Enjoy!
Best Lexus dealership service in the DMV
I bought a car on Saturday, March 25, 2017 from Lexus of Silver Spring. Can I just say that the manager Chris, our salesman Bayo and our finance person Diji were phenomenal! I'm an African American woman and the stereotype of dealerships trying to scam women proved to be true! My auto purchase quest in the DMV was met with inflated APR's (though I have excellent credit and was approved for a low APR through Capital One and my credit union) pushy sales people with unethical, conman attitudes. I didn't experience that at Lexus of Silver Spring. I don't know about anyone else at this dealership, but Bayo, Chris and Diji communicated clearly, gave me a great APR and provided premium service. These guys are great and exemplify gold standards in car sales. This will now be my first place to go when looking for a car. I hope Lexus does all they can to keep them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Simply amazing! Thank you so much for sharing. Enjoy!
Best car buying experience ever
I am elated with the service and help I recover from Ali Golestani (sales person), Billy Karagiorgis (manager), and Ben Lare (finance director). I would like to also thank Jam Khan for the extra effort he utiliz s tonhelp me also. am also extremely happy with my new RX 350. Thank you for such great service. I will refer others to this fine dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations! We are so happy to hear our team made your visit perfect. Enjoy your New RX 350!
Wonderful Car Buying Experience
My wife and I purchased two suv's on this one visit Tony Kim and the Managment team were great. We will purchase our next vehicles from Darcars wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our pleasure to assist! Thank you so much for sharing!
Wonderful Car Buying Experience!
We recently purchased a RX 350 from Tony Kim and the entire experience was better than I could have imagined! My husband wanted me to consider looking at a Lexus and we picked Lexus of SS particularly because of the excellent reviews. I was considering other brands but after such an incredible experience from the young man who greeted us in the lot to Tony Kim, who made the whole buying experience so smooth and pleasant, we can see why this dealer receives several outstanding ratings! Everyone was so friendly and knowledgeable and we even had a chance to chat with the GM! I love my new car and can certainly see us buying again from Lexus of Silver Spring!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations! We are so happy to hear your visit with us went perfect. Let us know if you need anything. Welcome to the DARCARS Family!
Great Dealership with friendly staff!
Purchased an RX350 a week ago from Tony Kim at Lexus of Silver Spring. Great dealing with Tony who was friendly and very knowledgeable. He made the process very quick and smooth for us. All the staff at Lexus of Silver Spring are wonderful - this is our 2nd car purchased from here. We live in VA and go specifically here for our cars!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear our team made your visit perfect. Thank you for sharing!
Ken and Lucia Kamara Review of Lexus of Silver Spring
We have been dealing with Lexus of silver spring and AJay Arora, , Executive Sales Consultant for over 10 years. Ajay is one of the most experienced Sales consultant we have ever known. He always check on his customers to see how we are doing and our cars. We are very pleased and delighted with Ajay outstanding customer serves. He is an awesome. I will always recommend him to new customers and the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your kind words and referrals! Let us know if you need anything, we will be more than happy to help. Enjoy!
Excellent experience during the car buying process
My husband and I leased 4 vehicles from Lexus of Silver Spring all with Jonathan D as our sales consultant. Jonathan was extremely attentive, efficient and provided us with A1 service. Jonathan makes the car buying experience stress free. We always feel that he is upfront and provides stellar customer service. We have recommended others to Jonathan and will continue to do so in the future. He is THE best car consultant we have ever worked with in our 18 years of purchasing cars. Thank you, Jonathan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! We cannot thank you enough for sharing your lovely words. Our team is always thrilled to make your visits wonderful. Enjoy!
Mike is highly professional
Mike Aragon is very professional and got me the best deal on my new RD. I give him all marks for job done well and to my complete satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear this! We truly appreciate your wonderful review. Enjoy!
Excellent and courteous service.
Shell Lewis, my salesperson, and other staff members were very professional, honest, knowledgeable and patient. The salesperson was respectful and accommodated all of my needs.. What I also like is that he was patient and caring and made me feel like I was his only customer. Our excellent relationship just doesn't end with the sale. I believe I can could always call him if I have questions about my car. Because of his excellent service I am very comfortable referring my family and friends to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! We are thrilled to hear this! Thank you so much for sharing. Let us know if you need anything, we will be more than happy to help. Welcome to the DARCARS Family!