Reviews
Sam’s Da Man
This is the SECOND Lexus we have purchased from your dealership and ir’s ALL because of Sam Kim!!!We ONLY buy from Sam!!!YES
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your business and congrats on your newest purchase. Hearing about your experience is the best thing we could hope for! Thank you for choosing DARCARS! We look forward to serving you for many years to come! Thanks again, DARCARS Customer Relations
LOVE IT
Sam Kim’s exceptional service brought us back AGAIN!!!! This is our 2nd Lexus and we will ONLY deal with Sam. SAM’S THE MAN!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your continued business. We're so happy to hear about your wonderful experience with Sam. We look forward to seeing you soon. Thanks again, DARCARS Customer Relations
The Best Car Buying Experience Ever
My wife and I bought a new 2019 Lexus NX300 AWD with options on today at an excellent price comparing to several other local dealers around. We have been shopping around for our dream car, Lexus NX300, for a few weeks, and finally was so lucky to get an excellent deal from the Sales Manager, Oksana Kolinyk, of the Lexus of Silver Spring on yesterday. The awesome deal was given to me over the phone, and when my wife and I arrived to the dealer, not only the awesome deal was kept by Oksana and her team (Alex Abbaszadeh, Master Certified Sales Consultant, and Sally Morshed, Finance Service Manager), but also additional discount was offered to us to make us very happy with our purchase. This car buying experience is the best we have ever encountered when buying a new car so far. The pleasant is started right at the time I spoke with Oksana to learn about the excellent price for the car we want to buy. She is a very friendly, easy to work with, and a very dedicated Sale Manager who was willing to spend her valuable times to search for a list of new cars on her dealer lot that match with our preferences and each has different options from a base model to the fully loaded model and given excellent deal for each of them so that we can choose the one fits best with our budget. Alex was very patient to work with us even my wife kept changing her car selection a few times, a very knowledgeable sales consultant who spent lots of his times to explain details information about the car features and usages to us. Once the car deal has completed, we encountered another pleasant surprise from the Finance Service Manager, Sally Morshed, who was effectively completed our paper work in a very short time frame with accurate calculation of the car price, tax, processing fee and DMV fee (without inflated fees like several other dealers did during this phase). Our new car buying experience with this team is the best ever, and we highly recommend this team to our friends, family, and anyone who wants to buy a new car with a best deal around here. Thank you very much Oksana, Alex, and Sally for the awesome experience we have been through at your dealership on today.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jimmy, Thank you so much for your business and congrats on your NX300. Hearing about your experience is the best thing we could hope for! Your recommendation means a lot to us. We'll be sure to share your kind words with our staff. Thank you for choosing DARCARS! We look forward to serving you for many years to come! - DARCARS Customer Relations
Stress Free Car Buying Experience
I was referred to Ali from my BFF/Sister. Ali, Chris, Billy and Kiscott made my car buying experience STRESS FREE. I purchased a certified 2015 ES 350 and loving it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ali, Billy, and Kiscott. We will be sharing your feedback amongst our team. Enjoy your ES350 and please come visit us again soon! DARCARS Customer Relations
Friendly service
I had a very pleasant experience buying a certified rx350, Ali is very friendly and resourceful person and is very energetic... explained the functions very well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rajeev, Thank you for taking the time to write about your experience. It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Thank you, DARCARS Customer Relations
When car buying is fun .
Ali makes car buying a pleasant experience. Very helpful and professional . He takes his time to talk about options and the best way to approach our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write about your experience. It is wonderful to hear that Ali provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. DARCARS Customer Relations
Used CT200H buying experiences
I had been eyeing the CT200H for a short bit of time between cars and finally it made sense. The dealership was one of a few we had visited to test drive the vehicle. The only wierd part was that two of the sales people had been in contact with me. One because of a cars.com inquiry I made, and the other because I had called the next day to get some more information on the vehicle. I had to return to get some parts that were missing from the vehicle put in, a center console part and a tag bracket. They made it all happen. All in all it was a positive experience at the dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your CT200H! Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Thanks again, DARCARS Customer Relations
GREAT SALESMEN
I Thought That Buying A Car Was Going To Be Extremely Stressful To The Point Where I couldnt Do It on My Own But Bayo Helped Me Out And I’m Extremely Greatful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time to write about your experience. We're so happy that we could provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Congratulations! Thank you, DARCARS Customer Relations
Excellent customer and sales service
I was able to make a decision on a car to buy within minutes. The experience of the sales consultant was of great value in my decision making. I would recommend this dealer to anyone who wants to drive a new or certified preowned car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hearing that you had such a wonderful experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing DARCARS Lexus of Silver Spring and we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come! - DARCARS Customer Relations
Thanks
I bought used car from Waqar he is very nice and honest sales man easy to work and under stand about the car and made buying experience so easy for me and my family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - DARCARS Customer Relations