DARCARS Volkswagen of Silver Spring

I had perhaps one of my best car buying experiences in a long time and I've purchased over half dozen cars in the past. First of all, Uri responded to my online inquires within 10 minutes and this was in the evening, well after they were closed. He followed up with me the next day just prior to my visit. So great communication throughout. I must also add the pricing was extremely competitive. I say this because I visited 5 other VW dealers before going to Darcar. Should've gone straight to them and saved myself some time. Anyhow, got the price I wanted and was in and out of the dealer in less than couple of hours, wearing a big smile on my face as I drove my new GTI home :-D Thank you Uri and Adul. I will definitely refer all my friends to you guys. Very happy MK7 owner!!!

Leslie was superb. No pressure and helped me get an incredible deal on my 2013 GTI. I was happy to do business with her and she made shopping for my first car a breeze. I highly recommend her!

Amazing experience. I bought a new 2015 Passat from RJ. I have had some really bad experiences with dealerships. But when I made an inquiry online, RJ called me in less than 5 mins. He assured about not just the product, but about the whole process. And it was excellent. I love my car and THANK YOU RJ.

Truly a pleasure working with Brandon and Ana. I recently purchased a 2015 Jetta TDI from Brandon and Ana got me a great rate as well.

We have long serviced our Jeeps (Commander, Grand Cherokee and Liberty) at Darcars. Always great service. When it was time for my oldest daughter to trade in Liberty and get a new car, we went to Darcars. We picked out a new Patriot Altitude. Great price, nice sales team, but it was the finance guy, Uri Rendon (who also works at their Volkswagon and other dealerships) who went above and beyond the cal of duty. He took his time explaining purchase financing vs. leasing in clear terms. After we closed the deal, we realized they we had forgotten a promotional offer to get a free Ipod mini, with the purchase of a new car. Uri honored it, and when the Ipod took too long to arrive at the dealership, he went out and bought himself and then delivered to our home. Wow--- talk about service!

I recently bought a new 2015 GTI from Brandon Downing at Darcars. He was a pleasure to work with, honest, and not pushy in the least. I can't recommend him and the staff at Darcars highly enough.

The "Ding Insurance" Policy I purchased was not honored by the dealership and I was given an estimate for 725.00. I spoke with Tammy Darvish's office manager and the policy was still denied. I took the car back later and was given an estimate for same issues of 3,000.00. In addition, I took the car in for servicing at 3/4 tank gas and it was returned below empty. No miles in was recorded and no major work was done that would require running the vehicle's engine when the vehicle was not in motion. The gentleman in the service department was helpful, however, my overall experience at DarCars showed a lack of professionalism and integrity on the part of the owner. As a child, when John Darvish ran the company, I don't remember my father having any complaints. As a consumer who works hard I expect to support businesses that respect their clients & honor their agreements and whose employes don't take other people's cars on joy rides. I will never purchase another vehicle from DarCars.

Brian was extremely friendly from the very beginning of my experience at Darcars VW. He really took the time to get to know me, and was of great assistance in helping me with my search. I would recommend Darcars VW, and Brian, to anyone.

Uri was a top notch salesman with cool head. Got me the Jetta S I wanted from out of state dealership without any hassle. Nice dealership and great service.

Valentyn was a very knowledgeable and professional salesman I recommend talking to him the next time you consider buying a vehicle. He went out of his way to make sure my buying experience was memorable