Reviews
Best customer service ever!
Best customer service ever! Will recommend to Peter and Eudes and Byron! Such a great experience
Best customer service ever!
Best customer service ever! Will recommend to Peter and Eudes and Byron! Such a great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! I'm thrilled to hear that you had the best customer service experience at Paragon Acura. I appreciate your recommendations to Peter, Eudes, and Byron! We look forward to assisting you again in the future. Safe travels! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Peter was the perfect person to help us, great personally
Peter was the perfect person to help us, great personally and very knowledgeable. He was able to answer all my questions as well as provide helpful input.
Peter was the perfect person to help us, great personally
Peter was the perfect person to help us, great personally and very knowledgeable. He was able to answer all my questions as well as provide helpful input.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Mauricio! I'm thrilled to hear that you had a positive experience with us at Paragon Acura and that Peter was able to assist you so effectively. Your feedback means a lot to us, and we appreciate you taking the time to share it. We look forward to seeing you again soon! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Peter made the process of turning my car in very easy and
Peter made the process of turning my car in very easy and convenient. Highly recommend this place.
Peter made the process of turning my car in very easy and
Peter made the process of turning my car in very easy and convenient. Highly recommend this place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your excellent review! I'm pleased to hear that Peter made the process of turning in your car easy and convenient. Your recommendation means a lot to us at Paragon Acura. We hope to see you again soon! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Paragon Acura is the best around always welcoming and the
Paragon Acura is the best around always welcoming and the staff is great Peter Pazmino,manny and Alanna super helpful and made the process as easy as possible they made sure I got into something I liked and happy with will be back again soon highly recommend them and this dealership
Paragon Acura is the best around always welcoming and the
Paragon Acura is the best around always welcoming and the staff is great Peter Pazmino,manny and Alanna super helpful and made the process as easy as possible they made sure I got into something I liked and happy with will be back again soon highly recommend them and this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Chris! I truly appreciate your wonderful review of Paragon Acura. I'm glad to hear that Peter, Manny, and Alanna made your experience enjoyable and helped you find a vehicle you love. Your recommendation means a lot to us, and we look forward to welcoming you back again soon! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Started a text with the dealer on a purchase of a
Started a text with the dealer on a purchase of a vehicle, send photos of my trade in (2024 veh) never received a reply back, sales rep just stopped communicating..
Started a text with the dealer on a purchase of a
Started a text with the dealer on a purchase of a vehicle, send photos of my trade in (2024 veh) never received a reply back, sales rep just stopped communicating..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us, Roger. I understand how important timely communication is, especially regarding your purchase. If you could please reach out to me directly at Paragon Acura, I would like to address your concerns and ensure you receive the assistance you need. Your feedback is invaluable to us, and we appreciate your patience. Ana Quintero Client Relations Manager 718-540-7151 aquintero@paragonhonda.com
Hannan Zafar was extremely professional.
Hannan Zafar was extremely professional. I would highly recommend working with him—he knows his products well, and the entire transaction was smooth and seamless.
Hannan Zafar was extremely professional.
Hannan Zafar was extremely professional. I would highly recommend working with him—he knows his products well, and the entire transaction was smooth and seamless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, Sadiya! I am happy to know you had such a positive experience with Hannan at Paragon Acura. His professionalism and product knowledge truly make a difference. We appreciate your recommendation and look forward to assisting you again. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Reached out to dealer on this platform and it took 5 days
Reached out to dealer on this platform and it took 5 days to get a video of the exterior and interior of the vehicle and a pic of the odometer, during this time this vehicle was sold out from under me. I found the salesperson Alexis to be incompetent and after this experience wouldn't put the time in again with this dealer. I'm a loyal Acura customer, I've been driving them since 2001 and this is the worst customer experience I've ever had. I'd avoid this dealership.
Reached out to dealer on this platform and it took 5 days
Reached out to dealer on this platform and it took 5 days to get a video of the exterior and interior of the vehicle and a pic of the odometer, during this time this vehicle was sold out from under me. I found the salesperson Alexis to be incompetent and after this experience wouldn't put the time in again with this dealer. I'm a loyal Acura customer, I've been driving them since 2001 and this is the worst customer experience I've ever had. I'd avoid this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us, Kim. I understand your frustration regarding the delay in receiving information about the vehicle, and appreciate your feedback. At Paragon Acura, we strive to provide excellent service and value your loyalty as a long-time Acura customer. I encourage you to reach out to me directly so I can address your concerns and work towards a better experience. Thank you again for your input. Ana Quintero Client Relations Manager 718-540-7151 aquintero@paragonhonda.com
She was very nice clear knows her inf, helped
She was very nice clear knows her inf, helped tremendously into making my decision I greatly appreciate her time and efforts in making sure i got what i wanted. She’s an amazing axes to Acura
She was very nice clear knows her inf, helped
She was very nice clear knows her inf, helped tremendously into making my decision I greatly appreciate her time and efforts in making sure i got what i wanted. She’s an amazing axes to Acura
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I truly appreciate your kind words about our team member. It's fantastic to hear that she was able to assist you in finding exactly what you wanted. At Paragon Acura, we strive to provide excellent service, and your feedback is a great motivation for us. We look forward to welcoming you back for any future needs! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
From the moment I’d called to service my old car to
From the moment I’d called to service my old car to sitting down with Sadiya to discuss new possible car option, the treatment I’d received at this dealership was overwhelmingly great. Sadiya was presentable and responded to all my questions with great information. Thank you!
From the moment I’d called to service my old car to
From the moment I’d called to service my old car to sitting down with Sadiya to discuss new possible car option, the treatment I’d received at this dealership was overwhelmingly great. Sadiya was presentable and responded to all my questions with great information. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Jeny! I am thrilled to hear that you had such a great experience at Paragon Acura, from your initial call to your discussions with Sadiya. We take pride in providing excellent service and we're glad that Sadiya was able to assist you with your questions. We look forward to welcoming you back for your next visit! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
I appreciated the fact that they acknowledged my loyalty
I appreciated the fact that they acknowledged my loyalty and years doing business with Paragon.
I appreciated the fact that they acknowledged my loyalty
I appreciated the fact that they acknowledged my loyalty and years doing business with Paragon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your thoughtful review! We truly value your loyalty and the years you've spent with Paragon Acura. It means a lot to us. We look forward to continuing to serve you in the future! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com