Reviews
She was very nice clear knows her inf, helped
She was very nice clear knows her inf, helped tremendously into making my decision I greatly appreciate her time and efforts in making sure i got what i wanted. She’s an amazing axes to Acura
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I truly appreciate your kind words about our team member. It's fantastic to hear that she was able to assist you in finding exactly what you wanted. At Paragon Acura, we strive to provide excellent service, and your feedback is a great motivation for us. We look forward to welcoming you back for any future needs! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
It is such a time wasted shopping for vehicles and having
It is such a time wasted shopping for vehicles and having dealers advertise a price and then try to sneak in charges no matter how clearly it is asked. This dealer is an examp!e. Their website clearly says advertised price plus $175 plus tax tags and title and nothing more. Well that's not all they want $1400 for a lojack install plus other non stated extras. Stay clear
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience, Joe. We understand your concerns about pricing transparency, and we appreciate your feedback. At Paragon Acura, we strive to maintain clear communication about our pricing and any additional fees. If you'd like to discuss this further, please feel free to reach out to me directly. Sincerely, Shun Rodriguez srodriguez@paragonacura.com (C) 908-316-8146 (W) 929-543-3310
Great business, communication was on point, he made it
Great business, communication was on point, he made it happened within hours with my tough situation and now me and my family are happy with our new car. Respectful and caring, I’ll buy again and recommend others to purchase as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We’re thrilled to hear that you and your family are happy with your new car. At Paragon Acura, we strive to provide excellent communication and support, and we're glad we could help you in your tough situation. We appreciate your recommendations and look forward to assisting you again in the future! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Some of the most helpful and friendly staff reliable and
Some of the most helpful and friendly staff reliable and always working for you the best
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful 5-star review! We are thrilled to hear that you found our staff helpful, friendly, and reliable during your visit to Paragon Acura. Our team works hard to provide top-notch service, and we appreciate you taking the time to share your positive experience. We look forward to welcoming you back in the future! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Bryan was amazing, he made sure to help me with
Bryan was amazing, he made sure to help me with everything suitable for me. HIGHLY RECOMMEND
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Bryan was able to meet your needs. At Paragon Acura, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Bryan is the best.
Bryan is the best. He listens to what you are looking for and he shows you multiple options available. He made the whole process smooth. Once all the paperwork was done, he had my new car ready to go. I will recommend everyone to him and I will be going back when it’s time for me to trade my car in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle, Catherin. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Bryan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Purchased my first SUV the other day, the entire
Purchased my first SUV the other day, the entire experience was smooth and easy. Highly recommended going in and seeing Bryan if you’re in the market for a new car, he was nothing but great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle, Kirsten. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Bryan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Today, I had a very disappointing experience at this
Today, I had a very disappointing experience at this place. I inquired about a car and explained that I commute from NJ to NY, emphasizing that I couldn’t come unless there was an initial agreement for $24k. I reiterated this request multiple times over the phone and confirmed it with the salesperson. Despite this, when I arrived, I was told tha by Alana that my sales rep should Brian but he was busy. She discussed the sales with me and then told me we couldn’t discount the car that much. After commuting three hours and leaving work early, I’m extremely upset and disappointed.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Shun Rodriguez srodriguez@paragonacura.com (C) 908-316-8146 (W) 929-543-3310
Bryan and the team were helpful and informative.
Bryan and the team were helpful and informative. Also made it easy and with no complications for your next vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Bryan was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Bryan helped me a lot he knew which car I wanted so badly
Bryan helped me a lot he knew which car I wanted so badly and he made sure I was able to qualify to get it , really appreciate it . He took his time and explained every detail . Great job .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving this remarkable feedback, Omar. We appreciate your comments and are happy to hear that Bryan was able to meet your needs. At Paragon Acura, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com