Reviews
SERVICE PAR EXCELLENCE
I came to buy a car with a friend and we stumbled on Emmanuel Maduechesi who exhibited an extreme product knowledge and extraordinary customer service. He is a Guru period and we are so impressed that i have been referring all my friends and family to Emmanuel and Darcars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our customer relationships are our foremost concern, and we're glad to hear that's clear, Hon. Thank you for the stellar rating and for allowing us to serve you - the entire DARCARS Toyota of Silver Spring team appreciates it!
Great experience by Gerson chacon
Great experience in this dealership; great help by Gerson Chacon he knows what’s he’s doing, help me as much as he can He did the best to get the best deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Denis, we're delighted to hear that Gerson and the DARCARS Toyota of Silver Spring team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!
Emmanuel Maduechesi my life time sales person
I usually buy cats here and to date must have gotten 6 cars. My sales person Emmanuel Maduechesi is so professional in all he does and very much of a good sales man. I would deal with him every time and all the time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so grateful for your loyalty to DARCARS Toyota of Silver Spring! Emmanuel and the team are happy to deliver professional service with a smile at every opportunity, and it's wonderful to hear you appreciate our efforts. Many thanks from all of us here, and we wish you safe travels until we see you next!
Henry!!
Henry was amazing to work with he is knowledgable, patient, and professional. He made the process stress free. Looking forward to working with him again for my daughter’s car. Awesome!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patty, we're happy to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Toyota of Silver Spring. Drive safely!
Emmanuel
I really appreciate Emmanuel, He is one of my favorite person he has very good personality he know he really know work. I really recommend him for Any one
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer satisfaction is our top priority, and we truly appreciate your recognition, Sanata. We hope to see you again in the near future!
Great customer service
I went with my friend in his process and this gentleman Alexander Chacon gave us a great customer service he was very helpful and patient, I can just say thank you very much for your help fully recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your review is everything we hope to see! We're thrilled Alexander was the ideal salesperson for you. From everyone at DARCARS Toyota of Silver Spring, enjoy your new ride!
Emmanual Maduechesi is the best!
Emmanuel always provides stellar service when I am on the hunt for the best deal @ the best dealership in town. I've purchased 3 Toyotas from Emmanuel because of his impeccable character and quest to make sure it's a win-win for ME! I've put Emmanuel to the wringer many times to get me the best deal possible and he knows how to keep his customers satisfied & coming back. He is one of the most trustworthy salespeople I know. I always leave the dealership feeling that my best interests were taken care of. It's rare that you find an honest car salesperson in today's society. When I'm ready to purchase my 4th Toyota I will definitely be calling on Emmanuel. I have referred him to family & friends, who have also received great service from him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are thrilled to hear that from start to finish you always have a five-star service experience working with Emmanuel and our DARCARS Toyota of Silver Spring team. We look forward to assisting you in the future, Jonelle!
Amazing
The guy who helped me is very kind and helped me a lot to buy my Toyota Highlander his name is alex chacon if you need a new car and good service ask for him great salesman
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paola, we're delighted to hear that Alex and the DARCARS Toyota of Silver Spring team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!
Thanks again
Ask for Fabio Castaneda, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pedro, we're honored to have earned your business with our professionalism and excellent customer care at DARCARS Toyota of Silver Spring! Thank you for taking a moment to commend Fabio and the team for their hard work, and congratulations from all of us on your new car!
Great service
I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Fabio was very thorough and knowledgeable. He was able to find me a vehicle that i needed. So thankful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karla, it's fantastic to hear that Fabio took the time to guide you through our inventory and find you a great deal that met all of your needs. We're happy that your DARCARS Toyota of Silver Spring purchase experience was such a memorable one, and we wish you many safe miles in your new car.