Reviews
Excellent car purchasing experience
Sales rep Franky Xu did a great job helping me purchase my 2022 Sienna. He was a very informative and professional, the entire experience went very smoothly. The other staff was also very friendly, I would definitely recommend them to anyone looking to purchase a new or used vehicle!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is wonderful to see that Franky and the team went the extra mile to make your car-buying experience a great one! We always aim to deliver stellar experiences for our valued guests, so it is gratifying to see that you left us satisfied. Thanks for choosing DARCARS Toyota of Silver Spring and please let us know if we can help you down the line!
Great experience 👍 👌 👏
My experience was wonderful Mr Emmanuel Maduechesi was very knowledgeable and made my purchase very smoothly. I would recommend him to anyone that wants to purchase a vehicle. This was my first time purchasing a vehicle at a dealership and it was by far a wonderful experience. Thanks again Mr Emmanuel Maduechesi for your great service and am surely enjoying my ride.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Darcel, we're honored to have earned your recommendation! Emmanuel will be delighted that his professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!
Best place to buy a Toyota
Franky Xu and the whole team at Darcars Toyota made my car buying experience a joy. It was easy, pleasant, and stress-free. Even with some credit woes from my failed business they were able to get me in my new Camry and i’m loving it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, we're honored to have earned your business with our professionalism and excellent customer care at DARCARS Toyota of Silver Spring! Thank you for taking a moment to commend Franky and the team for their hard work, and congratulations from all of us on your new Camry!
Nice costumer service
I bought a 2020 sienna from Moses at Darcars Toyota silver spring.Nice n helpfull the sales man Moses sossou I recommend Moses to you all
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review and your recommendation, Fayyaz! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
I want to thanks Mr. Antony, he is very nice and
I want to thanks Mr. Antony, he is very nice and professional at his work. Mr. Moses is very nice. He help us a lot to look for the car. I will definitely work with him for another a new car in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ali, thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Mr. Antony and Mr. Moses. Drive safely in your new vehicle and enjoy it! We hope to see you back again at DARCARS Toyota of Silver Spring.
Ask for Franky
Had a great experience at Darcars Toyota. Franky Xu was great! Super easy to work with and very transparent throughout the entire transaction. They had the car I wanted in stock and it was no hassle. Would buy another car from here in no time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kat, we're honored to have earned your recommendation! Franky will be delighted that his professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!
Rav4 Ordered. Seamless process without headache.
My wife did not see the exact Rav4 hybrid in stock that she wanted. She sent an email asking if it could be ordered. Within two weeks the car was sitting in our driveway. No long wait at the dealership. We came in, signed and drove home. Franky Xu did a wonderful job! This is our third car from Darcars Toyota and we will be back again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason, we're delighted to hear that Franky and the DARCARS Toyota of Silver Spring team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!
Best car sales person I've met!
This has been the best place for purchasing my car. I highly recommend Franky Xu for his outstanding customer service in the sales department! I have never had such great personal service until I started dealing with Franky. He is awesome and truly cares about his customers!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Toyota of Silver Spring team to assist you with your automotive needs, and we hope you have many happy miles in your new car!
Amazing experience
It was a great experience buying a car from Franky Xu at Darcars he's very professional and right on time when we got there. Showed me lots of different cars to choose from, no pressure whatsoever, gave me the time I needed. He's honest, and gained my trust! Thank you Franky for all your help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nothing brightens our day like hearing how satisfied you are with your experience and your new vehicle, Alex! Thank you for sharing your enthusiasm for Franky and the DARCARS Toyota of Silver Spring team. Drive safely!
Exceptional service
Had a good experience - huge thanks to Franky Xu for his help. The car I wanted wasn’t in stock but he called as soon as one arrived (unexpectedly) and made the whole process easy and seamless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Yuky, we're honored to have earned your business with our professionalism and excellent customer care at DARCARS Toyota of Siler Spring! Thank you for taking a moment to commend Franky for his hard work, and congratulations from all of us on your new car!