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DARCARS Toyota Silver Spring

(978 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 6:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 6:00am–8:00pm
Tuesday 9:00am–9:00pm 6:00am–8:00pm
Wednesday 9:00am–9:00pm 6:00am–8:00pm
Thursday 9:00am–9:00pm 6:00am–8:00pm
Friday 9:00am–9:00pm 6:00am–8:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday 11:00am–7:00pm Closed
New (877) 643-9235 (877) 643-9235
Used (888) 865-2184 (888) 865-2184
Service (866) 227-7960 (866) 227-7960

Reviews

(978 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS Toyota Silver Spring from DealerRater.

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Thanking Mr. Emmanuel maduechesi

I want to thank Emmanue maduechesi for making my car buying experience so relaxing for being honest and very patient I will always recommend you to any of my family members and comunnity.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alhaji, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Toyota of Silver Spring team to assist you with your automotive needs, and we hope you have many happy miles in your new car!

Amazing car buying experience with Mr. Maduechesi!

I have had the opportunity to purchase three cars through Mr. Emmanuel Maduechesi, including a referral purchase for a close family friend of mine (Mr. Peter Okoye of popular AfroBeat act P-Square). I was referred to him by my mother who purchased a car from her many years ago. Mr. Maduechesi is very knowledgeable, easygoing and extremely professional. He always made my car-buying experience as smooth and transparent as possible and I would definitely work with him again. If you’re looking for competence, diligence, kindness and professionalism — Mr. Maduechesi is your guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us such a wonderful review, Christiana; our team will be pleased to read this! Customer satisfaction is our top priority, and your review reaffirms the hard work we put in every day. So thanks again for your kind words, and we look forward to seeing you next time!

My visit at Darcars Toyota

The overall experience at the Dealership was great. Especially the sales man by the name Mr Emmanuel Echesi. I was in the market for Toyota or Lexus. He actually gave me a great tutorial on both of the vehicles. Just because of that, I recommended my co-workers to him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Tony, we're delighted to hear that Emmanuel and the DARCARS Toyota of Silver Spring team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

Best experience

This was one of my best shopping experiences to date! Being elderly it is common to be overlooked by salesmen. This was not the case with Sam. He did a wonderful job listening to what I needed in a car and pointed me in the right direction. He was extremely thorough in explaining the details of the different options they had to offer. I’m sending everyone I know to him he’s wonderful at what he does!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Aminata, we're honored to have earned your business with our professionalism and excellent customer care at DARCARS Toyota of Silver Spring! Thank you for taking a moment to commend Sam for his hard work, and congratulations from all of us on your new car!

Sheila was great!

Sheila was very knowledgeable and patient with me and my family. Thank you for giving us such a great experience! Definitely recommend her if you shop here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

On behalf of all of us at DARCARS Toyota of Silver Spring, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Sheila. We will be sharing your feedback amongst our team. Enjoy your vehicle and please come visit us again soon!

Professionalism in display

Mr. Emmanuel Mmaduechesi is a very good, focused and patient sales person. Darcas is also a reputable car dealership here Maryland that deals on quality and best automobiles in the country. I will love to deal with him again and again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Vincent, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Toyota of Silver Spring team to assist you with your automotive needs, and we hope you have many happy miles in your new car!

Mr Sam Cole Rocks!

I came in to buy a brand new car and Mr Sam Cole was my dealer. He was great to say the least. Very patient as I was very indecisive on what car I should buy. At the end of the day I left with a 2022 Toyota Highlander and I LOVE it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nothing brightens our day like hearing how satisfied you are with your experience and your new vehicle, Chris! Thank you for sharing your enthusiasm for Sam and the DARCARS Toyota of Silver Spring team. Drive safely!

Emmanuel Maduechesi had awesome customer service!

Emmanuel Maduechesi had awesome customer service! He made sure we were comfortable and had our best interest at heart when it came to purchasing a Vehicle. He also made sure we understood what we were signing up for. He is a great work very kind and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mariame, we're honored to have earned your business with our professionalism and excellent customer care at DARCARS Toyota of Silver Spring! Thank you for taking a moment to commend Emmanuel for his hard work, and congratulations from all of us on your new car!

Thank you Sam Cole!

Sam Cole is a very professional and knowledgeable Sales Rep. I highly recommend him to all. Thank you very much for your great customer service, Sam Cole!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michael, it's fabulous to hear we could send you home in a vehicle that is perfect for you. Thank you for putting your trust in DARCARS Toyota of Silver Spring. We wish you many safe and joyous miles!

Highly recommend

Franky Xu was very friendly and welcoming. He did not act like one of those people who force a sellout on you which was very reassuring. Franky was clear and open to any questions we had. He was very straightforward and gave us the best deal he could. Easiest place to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Franky and the team are happy to deliver professional service with a smile at every opportunity, and it's wonderful to hear you appreciate our efforts. Many thanks from all of us here, and we wish you safe travels until we see you next, Shannon!