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Muller Honda of Gurnee

(1,160 reviews)
Visit Muller Honda of Gurnee
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (847) 850-0262 (847) 850-0262
Used (847) 505-0817 (847) 505-0817
Service (847) 961-4312 (847) 961-4312

Reviews

(1,160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Muller Honda of Gurnee from DealerRater.

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Simple buying process

Kindness and very professional staff. Very knowledgeable and simple buying process. I will definitely recommend this dealership to a friend or family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, great staff

The service manager Jason Fosdick was awesome. He's always helpful and it makes service easy. They're responsive and kept in touch the whole time my car was in service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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quick service

service dept was able to take my car in for service right away----technician informed me of service done and what may be needed in future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great, easy new car purchase

A quick, easy experience. Not pushy. Very knowledgeable. Very pleasant car shopping. All people involved their their job and made the purchase the best it could be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service on Odyssey

I appreciate the helpful service and the thorough work performed on my car. It is always a pleasure working with Jason. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great

Very clean facility. Nice helpful people. Very pleased with this dealership. Would recommend. We only own Honda’s so we really like the product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Car Buying Experience

Very easy going experience. I was taken care of and made the car buying experience enjoyable. I did not feel pressured into sales in anyway and the whole team was very informative and knowledgeable. The process went pretty quickly as we bought a previous car at this dealership. Would definitely come back to this dealership again if I were looking to buy another Honda. Big thanks to Alan, Don, and Brian for the purchase of my new 2021 Honda CRV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always get quality service.

Can always count on quality service. Work completed in a timely manner. Very knowledgeable service people. Good waiting facility environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

I had scheduled a maintenance service on car. My appointment was at 8am. Let me say...they had me in and out in less than an hour. They respect the customers time and appointment. 10/10 fo quick service. I was informed and updated. Allen Made sure to advise me of my costs upfront. Allen introduced himself when I first arrived.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

The guy that took care of me was sooo nice he was great and I was out of there in about in about a half gour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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