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Muller Honda of Gurnee

(1,160 reviews)
Visit Muller Honda of Gurnee
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (847) 850-0262 (847) 850-0262
Used (847) 505-0817 (847) 505-0817
Service (847) 961-4312 (847) 961-4312

Reviews

(1,160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Muller Honda of Gurnee from DealerRater.

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Made converting our lease to a loan purchase quick and

Made converting our lease to a loan purchase quick and easy. Thank you, Juan and Bernie!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words. We're happy that our team could make your experience smooth and efficient at Muller Honda Gurnee.

Muller Honda made this the easiest car purchase I’ve ever

Muller Honda made this the easiest car purchase I’ve ever made. No high pressure and very good communication. Jason was incredible to work with. Highly recommend!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad you had a smooth experience at Muller Honda Gurnee. Our team truly appreciates your kind words and recommendation.

Sumrit was a true professional.

Sumrit was a true professional. Had me in and out in no time.. Very seamless!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad our team provided you with a seamless experience. Wishing you many safe miles from Muller Honda Gurnee.

We are repeat customers and couldn’t be happier with the

We are repeat customers and couldn’t be happier with the team from Muller Honda in Gurnee! Gracie, our calm, patient, & professional salesperson, did an excellent job in providing us options in the price range we were looking for. She did such a good job, we ended up buying two cars!! The service guys in the back also deserve praise. Although they weren’t directly involved in the sales of the vehicles, they are a big part of why we continue to do business with Muller! They provide A1 reliable service & maintenance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being loyal customers at Muller Honda Gurnee. We're pleased our team was able to assist with your purchase and that you're happy with both the sales and service departments. We appreciate your kind words about Gracie too, it means a lot to us.

Jason was very helpful in finding us a great certified

Jason was very helpful in finding us a great certified used Pilot. Very professional without the normal high pressure tactics. We’d recommend Jason and Muller to everyone.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled you had a positive experience with our team. Thank you for recommending Muller Honda Gurnee. Safe travels in your certified used Pilot!

Experience was fast and smooth,came in for the car I

Experience was fast and smooth,came in for the car I wanted and walked out in only 2 hours. Spectacular experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear your experience was quick and smooth with Muller Honda Gurnee. Thanks for sharing your thoughts, and take care.

I would recommend purchasing a new car from Honda Muller

I would recommend purchasing a new car from Honda Muller of Gurnee. My experience of buying a new car was fantastic. Leesa had helped me test drive different cars and gave me quotes on how much each one would have cost. I ended up wanting a color that wasn't in stock and had to be delivered and she kept me upto date with the process. The dealership also offered me a lower interest rate than the credit union I was planning on using for my loan. When I was able to pick the car up, Edna was there to help me understand the new technology packed into the car and the what it can and can't do. I will be buying my next car through them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're grateful you had a great car-buying experience at Muller Honda Gurnee. It's good to hear that our team was able to assist with the process and offer a competitive interest rate. Enjoy your new vehicle, and should there be anything else, we're here to help out.

I had a great experience at Muller Honda.

I had a great experience at Muller Honda. Alex the salesman and Joe the finance guy and Edna in car delivery all made my transaction a smooth and easy. I purchased a honda passport. Good job!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about our team at Muller Honda Gurnee. We're pleased to hear your Honda Passport purchase was smooth and easy.

Ivan Navarro did an excellent job working on our Civic

Ivan Navarro did an excellent job working on our Civic and also went above and beyond helping my niece with her first Odyssey minivan. Great service all around. I highly recommend Muller Honda in Gurnee!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation and kind words about our team. We're glad to hear that both the Civic and Odyssey got the attention needed. We appreciate your support of Muller Honda Gurnee.

I had a great experience with Muller in Gurnee!

I had a great experience with Muller in Gurnee! I recently leased a new HR-V. The process was smooth and seamless. Joe Abrego was wonderful to work with! He was very patient answering all of my questions and didn’t pressure. I highly recommend working with him! Joe also followed up a week after just to make sure everything was going great with my car. Bernie in Finance was also wonderful. He walked through all of the paperwork and made everything clear and straightforward. Highly recommend this dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to know our Sales Team made the leasing process on your new HR-V a smooth and easy one. We appreciate you choosing Muller Honda Gurnee, and thank you for the high recommendation.