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Long of Chattanooga

(1,294 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 11 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 373-3697 (855) 373-3697
Used (888) 827-1307 (888) 827-1307
Service (877) 232-7450 (877) 232-7450

Reviews

(1,294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Long of Chattanooga from DealerRater.

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James and Neil have been great to work with.

James and Neil have been great to work with. I’ve been a Mercedes client for years and wouldn’t go anywhere else.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Cedric just sold me my 3rd vehicle.

Cedric just sold me my 3rd vehicle. Love coming back to Long of Chattanooga. Excellent service. Thanks Cedric.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Neal is awesome.

Neal is awesome. I have purchased several cars from him and he has always got me what I needed to fit my needs. He even worked on his day off to help me find what I was looking for. State of art service. Thank you Neal.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Consumer response

Thank you Long Mercedes!

Our salesman, Tyson, was extremely helpful and friendly.

Our salesman, Tyson, was extremely helpful and friendly. He took lots of time at the end of the day, to make sure everything was right with our purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience.

Great experience. Neil, Tim, James and others were so helpful. I appreciate the low pressure sales approach.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was undecided on which car would best meet our needs

I was undecided on which car would best meet our needs and Neil was so helpful. Thanks so very much for all your help.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

It was a wonderful experience at Long Benz.

It was a wonderful experience at Long Benz. Maddie, Adam and Tyson are very helpful in the entire process of ordering, build and delivery. Definitely recommend for anyone to experience the benz. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Long has provided friendly sales and service to me since

Long has provided friendly sales and service to me since I moved to the region 5 years ago. My wife and I are in our 4th Mercedes from Long. Recommend them highly.

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  • Overall experience 5.0
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Love the service at Longs Mercedes !

Love the service at Longs Mercedes !!! I have purchased 3 cars from Neil Sobel …he is professional and diligent to ensure I always receive the best deal !!! Ryan Conner was great introducing me to all the features of my E450 !!! Would never buy another car from anyone else !! Longs Mercedes and their staff have exemplified THE BEST OF THE BEST !!!! Love Love Love Neil and Ryan !!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the third vehicle i have bought from this

This is the third vehicle i have bought from this dealership and i worked with Neil Sobel each time. Neil was a pleasure to work with and even went so far as to have the car we wanted shipped from an another dealership. And most important he does what he says he will do. James was helpful also in explaining how the new car works. Neil also followed up to make sure we were happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.