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Long of Chattanooga

(1,294 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 11 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 373-3697 (855) 373-3697
Used (888) 827-1307 (888) 827-1307
Service (877) 232-7450 (877) 232-7450

Reviews

(1,294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Long of Chattanooga from DealerRater.

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Neil and James was just wondering.

Neil and James was just wondering. I will always recommend him to all of my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great experience at this dealership.

Had a great experience at this dealership. Had the best experience with Tyson, he was very kind and inviting and made it an easy process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Zach was a 10/10 before, during and after the sale.

Zach was a 10/10 before, during and after the sale. I purchased this vehicle as a PA resident & never visited the dealership. The new vehicle was delivered quickly & professionally. Although I never visited the dealership in person Zach nevertheless made it feel like a hometown purchase. My confidence was strong from our first phone call. Thank you Zach.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience at Mercedes Benz at Long of

I had a great experience at Mercedes Benz at Long of Chattanooga. They did everything they said they would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Had a wonderful experience today always treated right

Had a wonderful experience today always treated right with my trade in would recommend long of Chattanooga to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service team squeezed me in during long busy weekend

The service team squeezed me in during long busy weekend and performed the service exactly I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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James went over all the details that my car offer.

James went over all the details that my car offer. He was very friendly and through!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Cedric was very helpful and considerate of my time being

Cedric was very helpful and considerate of my time being a first time auto buyer. He truly goes above and beyond the standard expectations to ensure consumer happiness and satisfaction. The buying process was simple and well structured. I couldn't be happier with my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I visited Long Mercedes in Chattanooga on Saturday April

I visited Long Mercedes in Chattanooga on Saturday April 20 2024. My salesperson, Zach, was especially helpful and knowledgable, and very patient. We took several test drives in different vehicles and I had different combinations of family members and a friend sometimes ride along. I never felt pressured in any way. I made a purchase that same day and I recommend this dealership and my salesperson, Zach, to anyone who's considering a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Neil and Ryan were fantastic.

Neil and Ryan were fantastic. Had an excellent experience all throughout the buying process. 10/10 recommend Long to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.