Reviews
Great car-buying experience
Just purchased a 2023 Buick Encore GX. Salesman - Mike Barnes was one of the most customer-friendly sales persons I have encountered in over 50 years of car buying. Very professional but also very personable and willing to help in any way he could. Highly recommend asking for him when you visit the dealership. Had a special request the next day and my business manager, Tripp Cook followed though immediately to help. Thanks again for that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for a great review! We are pleased that Mike and Tripp provided you with a great purchasing experience! As always, don't hesitate to reach out for any of your future automotive needs. We are here to help! Thank you for choosing Mayse!
Great service
Outstanding service from initial contact thru completed service. Chris, my service manager, provided amazing service! The entire staff was professional, knowledgeable and friendly!! Great dealership!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for a great review, Robert! We are pleased that Chris provided you with a great experience! Please don't hesitate to reach out for any of your future automotive needs. We are here to help!
Great service
I took 2017 Cadillac CTS for engine light. They were wonderful and explained everything. I would definitely recommend and would buy another car from this dealership. John was great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for a great review, Amy!
Took my car in bc of check engine light and they told me
Took my car in bc of check engine light and they told me they don't have the tools to work on a Hyundai and handed me a broke off screw and told me to be careful driving the car and I should go to an actual Hyundai dealership with the possibility of my high pressure fuel pump barley hanging on. I even bought the piece of crap car from them!!! Worst dealership ever!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am very sorry to hear that your experience at Mayse was not completely positive. This is not the norm, as we take customer satisfaction very seriously here at Mayse. It is never our intention for a customer to leave the dealership with a negative impression of how we do business. We did highly recommend the car be towed. In most cases, we can work on a Hyundai, but we needed special tools to fix the issue. Again, I am very sorry that your perception of our store was not a positive one, and I hope that in the future you are willing to give us another chance to prove our commitment to customer care.
Easy
Upfront pricing & loved how fast the process was. Drew had the car ready as soon as I arrived. Appreciated their time & they appreciated mine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for a great review, Tabitha!
Great service
They were very helpful and had the best prices on new cars around. The trade in was very fair. They are very loyal to repeat customers
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best place to purchase a Jeep Gladiator
We had a great experience at Mayse Automotive. Are salesman Drew was knowledgeable and very helpful. Matt in finance was great! Gave us all the information about warranty coverage and more!!! Best vehicle buying experience ever!!! Recommend them to anyone looking for a vehicle! And they keep their prices fair!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We made a purchase after seeing the cars online
We made a call to Mike Barnes, after we’d seen the cars online, and he made the car purchase very easy and he made sure the cars I was coming to look at were going to be there for us, we were driving over 2 hours to shop there. And we purchased one of the cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for a great review, Lisa! We are so pleased that Mike provided you with a great experience! As always, don't hesitate to reach out for any of your future automotive needs. We are here to help!
Purchasing a New Car
Thanks to Steve for answering all our questions because we had a difficult decision picking between two cars. He was very courteous, thorough and professional in dealing with us. We appreciate everything he did for us. We love our new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for a great review, Rebecca! We are so pleased that Steve provided you with a great experience! As always, don't hesitate to reach out for any of your future automotive needs. We are here to help!
Thank you Mike Barnes
We were so impressed with our saleman Mike Barnes. He was like shopping for new car with a friend instead of a salesman. Mike was very helpful and NEVER pushy. He helped us when we were looking and was amazing when we made the purchase. If you seriously want a NO PRESSURE, down to earth person to help , ask for Mike Barnes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for a great review, Brenda! We are so pleased that Mike provided you with a great experience! As always, don't hesitate to reach out for any of your future automotive needs. We are here to help!