Reviews
Just looking for a new car
it was getting to be time for a new car. we decided to start by going to Aurora to see what Mayse had available and to visit the ford dealer. we were at the very beginning of this venture and were not planning to buy. We found ourselves on the used car lot and were approached by John Ellis. We told him we were actually looking for a new car and he told us where to go to see the new vehicles. As we walked around the lot we decided we wanted to look at the used Equinox we saw and went back and found John. We test drove 2 cars and decided to buy one that day. John was knowledgeable without being pushy. Finance with Tripp went quickly and smoothly. We felt we got a fair deal for our trade. My son has bought cars at Mayse in the past and was always satisfied. We were pleased with the entire experience and will recommend this dealership to any of our friends looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience! I'm so glad to hear that John and the sales team here at Mayse were able to provide you with such a simple and hassle-free car shopping experience. Please do not hesitate to give us a call or stop in for any future auto needs, as we are always here to help!
Repeat, Repeat buyer
My family has bought no less than 6 vehicles from Mike, he has been a really great salesman and friend. We will continue to buy from Mike and will always refer him to all our family and friends. Tripp has always been our "go to" guy when selecting our financing options. Patient and thorough have always been our experience with him and Mike. Great job guys, see yall next time!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy with my purchase of a new Traverse
This was our second vehicle purchased from this dealership and the sales and dealership staff are courteous, knowledgeable and professional. They made sure that we were pleased with our purchase. We will definitely be back when we are ready for our next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave such a great review for our dealership! It's always great to hear that the sales team here at Mayse is living up the to the high standards of customer care that we expect. We look forward to doing business with you in the future. In the meantime, please do not hesitate to call or stop in for any future auto needs, as we are always here to help!
A little disappointed this time.
I have always been very pleased with the service I have received from Mayes Autumotive. They always do good work. In past years if they had to keep my car overnight or longer they would give me a loaner vehicle and in some instances picked up and returned my car to me. This time they did neither. I live 36 miles from their shop, I had to find someone to follow me both ways in order to have me car worked on. The work they did was great but a big inconvience for me.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Full service oil change and tire rotation, 2005 GMC 2500
Professional, courtious, efficient, knowledgeable, prompt, service at a very reasonable price! I bought my truck from Mayse two years ago, and have had it serviced there ever since I bought it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experiance
I have purchased three brand new vehicles so far and this was hands down the Best service I have ever had with a car dealership! Extremely friendly!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top of the line
Fast,friendly service center and quick.sales and finance department are top notch.in the past dealt with other firms,Mayes will alwayalways be my first stop when auto shoping.other dealership are half the distance, but for my family it will be Mayse in aurora.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm glad to hear that the sales and service teams here at Mayse have continually provided you with positive experiences! As always, please contact us for any future auto needs. We are always here to help!
Best Car Buying Experience
This was by far my best car buying experience I've ever had. I went in knowing the exact car I wanted, and Duell was great at answering any and all of my many questions. Duell made sure I was able to learn more about the vehicle I was looking into as well as cheaper options so that he knew what I was looking to buy was really what I wanted. I still purchased the more expensive option that I originally went for, but it made me feel good to know that he offered me cheaper options and packages on the same type of car to make sure I knew all the features I was paying for and whether I really wanted them or not. I've never been in such a low pressure, really no pressure, car buying experience. Duell was such a help and so down to earth and helpful. Rob B in the financing department was also great to work with. I was able to get a payment lower than expected and added some features to keep my car looking and running like new for years to come. Overall amazing experience. I will be back and send others!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
good car dealership
Won't negotiate . bought a $50,000 truck. pay the price or hit the road. wouldn't even throw in a set of running boards. Salesman was very helpful was johnny on the spot to get my accessories put on. Finance took forever.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Warranty Service
Checked issue for failed radio/clock/turn signal sound after these had not working for 1.5+ hours before returning to normal working mode. Replaced radio unit per GMC once replacement received on a different date - provided another vehicle for use while installation and updates performed to system.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your story. I'm glad to hear that Shawn and the service team here at Mayse were able to provide you with a positive experience. Please do not hesitate to contact us for any future auto needs, as we are always here to help! Safe travels!