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Sheehy Nissan of Glen Burnie

(1,139 reviews)
Visit Sheehy Nissan of Glen Burnie
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 783-2368 (866) 783-2368
Used (866) 786-3606 (866) 786-3606
Service (866) 728-8111 (866) 728-8111

Reviews

(1,139 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jerome's commitment to excellence service is

Jerome's commitment to excellence service is unparalleled. This dealership sets the standard for businesses looking to provide high quality service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ray, we're happy you found our staff to be so supportive during your experience here at Sheehy Nissan. Thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Nissan!

I cannot say enough positive things about this place.

I cannot say enough positive things about this place. Everyone was super helpful and even though it was super busy everyone was helping each other out. Special thanks to Mike, Ishmael, and Andy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rachael, we're happy you found our staff to be so supportive during your experience here at Sheehy Nissan. Thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Nissan!

Dear Cheryl, Thank you so much for all of your help

Dear Cheryl, Thank you so much for all of your help with my new 2024 Nissan Sentra! I couldn’t be happier with the car and the exceptional service I received from you and Sheehy Nissan of Glen Burnie. From the moment I walked in, you made the entire car-buying process smooth, transparent, and enjoyable. Your attention to detail, knowledge, and friendly attitude made a big difference. I truly appreciate the time you took to answer all my questions and ensure I was confident in my decision. Your customer service is truly outstanding, and I can see why you’re so highly recommended! I’ll definitely be taking you up on your offer to reach out with any future service needs. I’ll also make sure to share my positive experience on Car Gurus. Thanks again for everything! I’m looking forward to many happy years with my new Sentra. Sincerely, J’Shaun

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

J'Shaun J, we're glad to hear we delivered such a great experience in the past and present. You are family now! I will be sure to pass along your comments to the team here at Sheehy Nissan of Glen Burnie! If there's anything further we can do for you, we are happy to help!

Awesome customer service with my vehicle and fast,

Awesome customer service with my vehicle and fast, reliable service. Great dealership in my opinion

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

DJ, thank you for your high star rating and positive feedback. Have a great day!

I would only recommend going here if you like to be

I would only recommend going here if you like to be treated rudely and have your time wasted. Incident 1: appointment made, arrived at the shop, said there is no appointment and they are booked and it never should’ve been scheduled. My dad even provided the name of the person that scheduled him (as if he would lie about an appointment?!?). He was rescheduled for the next day. The next day comes and it’s almost EOD and he gets a voicemail that car will not be finished today and they will have it done the next day. At this point he’s missed TWO work days FOR AN OIL CHANGE. Incident 2: scheduled for an oil change at 12. They asked if he wanted to wait, he said no it’s okay i will pick up the car when it’s done. At 430 still no call that the car is done. I had to call and see what is going on as it is again almost EOD and they let me know it will be done soon and we can pick up. So were you going to have my dad sit there for 5 hours?!? Every time he speaks up on his concerns at the center he is treated rudely as if he is the inconvenience. We have two Nissans (one bought at another dealership in another state who were amazing) and one at this Glen Burnie one where we purchased the maintenance package and are unfortunately stuck bringing the car here for oil changes. Teach your employees manners and how to schedule properly. I would give negative stars if i could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Arfa, we regret to hear that you had this experience with us. Hi Arfa, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (410) 963-2938 so we may assist you in moving forward towards a resolution.

Quick and easy purchase.

Quick and easy purchase. Cameron was very easy to work with. This is my second rogue from this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear we delivered such a great experience in the past and present. You are family now! I will be sure to pass along your comments to the team here at Sheehy Nissan of Glen Burnie! If there's anything further we can do for you, we are happy to help!

I had a great experience at Sheehy of Glen Burnie.

I had a great experience at Sheehy of Glen Burnie. Everyone was pleasant and helpful. Jerome was my advisor, and I couldn't ask for a better person to lead me to a car I am happy to drive now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lana, thank you for taking the time to leave a review for us at Sheehy Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Great dealership.

Great dealership...Great people....Great experience. I'm soooo happy with my new Nissan Kicks. Everyone there is super friendly and would definitely recommend them. Thanks guys 😁😁😁

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tom, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. It lets Nissan know that you received top notch service and is very pleased with your Kicks.

I purchased a new Nissan Kicks over the phone, working

I purchased a new Nissan Kicks over the phone, working with Jerome, my salesman and Joshua, the sales manager to complete the paperwork online and had the car delivered to my front door before the end of the day. What an amazing experience. They asked for the opportunity to beat the lowest price I could find and they did that and made it the best new car buying experience I have ever had. Nice job guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kelly, thank you for taking the time to leave a review for us at Sheehy Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

My salesman was knowledgeable about the car.

My salesman was knowledgeable about the car. He worked with me and me get something reliable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michele, thank you for taking the time to leave a review for us at Sheehy Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.