Reviews
Very quick and efficient, kept me informed the whole
Very quick and efficient, kept me informed the whole time with the repair process step by step. Excellent Customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com
Enjoyed my experience for the most part.
Enjoyed my experience for the most part. Wish they would have been up front with dealer fees ect
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com
The service dealership serviced my Nissan in good
The service dealership serviced my Nissan in good condition, and still Nissan running good condition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com
Not painful calmed my nerves.
Not painful calmed my nerves. John and Randall were awesome in helping me out. Would come back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com
Honest price and good service in reasonable time.
Honest price and good service in reasonable time. I would return again to perform additional service
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com
As full-time RV'ers, we landed at Bill Kay GMC after our
As full-time RV'ers, we landed at Bill Kay GMC after our 2012 2500HD blew a turbo pipe - a failure of a factory part, installed by a dealer in AZ, after 18 months. While GMC seemed ready to stand behind their 24 mo warranty, there were simply no parts to be found. We waited for over 3 weeks, stuck in place with our trailer, incurring unplanned expenses, while each day the Service Dept had to roll the dice to see if they might get a part. Brian Wilson in Service was as helpful as humanly possible, while dealing with the shortage and lack of forecast. All in all, a HORRIBLE experience from a GMC warranty perspective - but a good one with respect to the dealership's handling of our situation.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing this feedback about your experience at Bill Kay Buick GMC. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com
They r very friendly and they do there best to make u
They r very friendly and they do there best to make u happy they will go above and beyond for u.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com
I had the best time getting my car everyone was very
I had the best time getting my car everyone was very polite, helpful, knowledgeable in the whole process from start to finish. I feel like I got the best deal ever. Than you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com
Super friendly staff and efficient service.
Super friendly staff and efficient service. I will gladly use them again for any maintenance on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com
Brain is a awesome repsennative he is always pleasant
Brain is a awesome repsennative he is always pleasant when you come in to get service and makes sure what ever your needs are they get addressed he deserves a raise 👏 kudos to Brian he the reason I keep coming back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kudos to Brian we need more representatives like him he deserves a raise. He is very pleasant and make sure every time what ever your needs are they are addressed. He is the reason why I keep coming back.