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Bill Kay Buick GMC

(1,609 reviews)
Visit Bill Kay Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 523-2016 (888) 523-2016
Used (888) 523-5870 (888) 523-5870
Service (888) 237-9399 (888) 237-9399

Reviews

(1,609 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Kay Buick GMC from DealerRater.

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Dealer greeting soon as me and my wife got out the car

Dealer greeting soon as me and my wife got out the car they was very polite I asked to see a certain vehicle they got the keys no hesitation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Didn’t fill gas tank.

Didn’t fill gas tank. Said they would. Refused to supply 2nd key. Put front lic. Plate on front seat didn’t tell us no plate holder on front of car. No negotiation on price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a car is stressful, however this transaction made

Buying a car is stressful, however this transaction made it less so. Would consider buying another car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything was done in a timely manner and they treated

Everything was done in a timely manner and they treated me like I was the only client they had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I trust this "Bill Kay" to find the car with all the

I trust this "Bill Kay" to find the car with all the feature and color I am looking for, they went Extra mile to match the color we were interested across the states and found the car. "Sallaudin Zamindar" was great in communicating and getting the best deal for the trade in offer. I had lot of back and forth about the feature and options for the Hummer, still has was able to work with us to get the best deal for us. This is second car we bought from Bill Kay. They are way better compare to other GMC dealers. I recommend this dealers to find the best deal for you !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was an amazing experience for me and my family at moment

Was an amazing experience for me and my family at moment to buy our sierra Denali

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sal is an absolute asset to your company!

Sal is an absolute asset to your company! He made the car buying experience sooo painless!! Car shopping as a woman can be extremely intimidating but he was so down to earth and honest. I couldn’t have even imagined how amazing this experience has been. Thank you so very much and you are very very lucky to have an employee as phenomenal as Sal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They not only had the best price of all the dealerships I

They not only had the best price of all the dealerships I checked, but they worked very, very hard to get all the rebates and incentives to which I was entitled, they were supremely kind and respectful about my wishes for what I wanted and didn't want, and the final cost matched exactly what I had expected - no surprises or junk fees. Jordi was eminently pleasant to work alongside and the whole team deserves accolades. I don't buy many new cars, but when I do, I always have that buyer's remorse of wondering if advantage was taken of me - but not this time! I left feeling great and still do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sal is a great worker, he got me set with an awesome car

Sal is a great worker, he got me set with an awesome car that absolutely love and enjoy. I would for sure go back to him when I decide to get another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Treated me well, did feel like I was taken advantage of

Treated me well, did feel like I was taken advantage of or screwed over. That is rare now a days

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.