Reviews
Great service
We went to Fred Martin to begin looking for a vehicle. Upon arriving we were approached by our salesman Jay..he was kind, courteous, knowlegable and efficient...he took his time with us... finding us the vehicle we were describing...the whole process of buying a vehicle took about 4 hours. Our finance person was organised and efficient as well. Thank you Fred Martin Superstore!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there, thank you for leaving us a 5 star rating! Thank you for sharing that you received our exceptional customer service. We are happy to know that you were handled with great care. Our staff will be pleased to hear that you mentioned them here. Your business is appreciated!
Wrx ?
Awesome thanks to Mr.King and Adam for help me get what i want everything was perfect from when i got there until i left thanks to them and the rest of the crew at Fred Martin store
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Luis, thank you for sharing your experience with us. We are happy to see that you left us very pleased with our customer service. Our staff will be happy to hear that you mentioned them here. Your business is greatly appreciated!
Great sales guy Allen Beightol
Allen Beightol was my sales guy. He got me into my brand new 2017 Dodge Journey that had everything i was looking for: 3rd row, V6, color, and sport look. The only car he had me look at and test drive was the car I drove off the lot. NO HASSLE with Fred Martin. Everyone was very friendly. Thanks Allen for the GREAT service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello there, thank you for leaving us an excellent review of your customer service experience with us! We enjoy hearing that you had an amazing car buying experience. Allen will appreciate hearing that you mentioned him. Your 5 star rating is appreciated. Thank you for your business.
from on line to a phone call to on site
To start with your web site was easy to use and the numbers online were true after we got there Kyra asked what i really wanted . 4 things 1st. the Beats speaker system 2nd. 6.5 nav radio . 3rd. automatic trans 4th 4x4 she then asked more details like color some of the packages after that she said they had a demo car with all that and more then your office folks took over to get the payment i wanted then had a few smart moves on extra insurance over all Great !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Woody, I'm glad you had such a positive experience with us. We appreciate your business and look forward to seeing you in the future! -Irv Shenderovsky ishender@eagbmwjag.com (630) 833-7945
Buying new car
Everybody helpful and friendly.car was clean detailed well.i would tell my friends and family to buy they're next car at Fred Martin super store.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Patrick, we're glad you had a five-star experience with us!
Great Experience
The staff was friendly and knowledgeable. We discussed all of my options and made the deal a win win. Our sales person took the time to demonstrate all of the cars features. Thanks again Fred Martin team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Joe. We're glad you had such a good experience with us. We look forward to your next visit!
Love my new car
I didn't have any repaus, therefore that question is not correct.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rima, thank you for leaving us a stellar rating! We are happy our amazing customer service caught your attention. Please know that we glad to help you in the future, if you need us again. Thank you for your business.
retired
Very pleased with whole process of purchasing my new car. Chandler was helpful and efficient throughout the process. Buying cars at Fred Martin is always a good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Don. Thanks for the five-star rating! We appreciate your business and look forward to seeing you again in the future.
Buying a used car
I stopped by knowing how difficult it would be to get the sports car I want, for the payments I can afford, with the little value I knew I was getting for my trade in. But Chandler Dodds and his manager, sorry I forgot his name, did an outstanding job to work hard to get the monthly payments that were not only good for them , but excellent for me. Would definitely send my friends and family there for future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Gary, I am so happy to hear you had a great visit with us. Thank you for giving us the opportunity to earn your business and be sure to stop by again soon.
Fred Martin Superstore is SUPER!!
I just purchased my second Challenger from Fred Martin. I've been very happy with my experiences with this dealership! Both times I received fair trade in value and new terms and payments that work for my needs. Thanks Jeremy Wootan for an amazing experience. You were so down to earth and personable. I never felt like you were trying to sell me something, but rather you listened to what I wanted and then focused on finding that. Great Job, much appreciated! I am LOVING my new ride!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brandi, great customer service is something we strive for and I'm glad that stood out to you when you came in. We appreciate your business and hope to work with you again soon.