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Fred Martin Superstore

(3,193 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Awesome so helpful!

Awesome so helpful! Would definitely recommend!! So quick and easy!! Should definitely check them out!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

Agreed to purchase vehicle and when went to accept for

Agreed to purchase vehicle and when went to accept for delivery it had huge scuff in front bumper. Dealer suggestion was to have it repainted at dealer. I was lucky they had another of same vehicle on lot

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We apologize for the condition of the vehicle you came in on but we are happy to hear that we could find an alternative! Thank you so much for your business and for taking the time to leave us a kind review! Congratulations on your purchase and we look forward to making your next experience even better!

Got me what I needed within a few hours, great monthly

Got me what I needed within a few hours, great monthly payment. Extremely Satisfied, Thanks Eric Eash!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for taking the time to leave us 5-stars! Congratulations on your purchase and we look forward to your next visit!

Everything went well with no problems and I'm satisfied

Everything went well with no problems and I'm satisfied with the service at Fred marten

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you for your kind words and for choosing to shop with us! Congratulations on your purchase and we look forward to seeing you again!

For the most part fast and easy.

For the most part fast and easy. I just don’t like how they try to sell you on everything. I was convinced to get something I really didn’t need but the workers are very nice and good at what they do.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for your business! We're happy we could provide a great experience overall. We apologize for any pressure felt during the buying process. It is never our intent to make a customer feel pressured and to just make them informed about what is available. We appreciate your feedback and we look forward to making your next visit even better!

Easy to work with.

Easy to work with. Found what I was looking for a first day very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you for your business and for taking the time to leave us 5-stars! Congratulations on your purchase and we look forward to seeing you again!

Made the process for our VW Atlas with no pressure.

Made the process for our VW Atlas with no pressure. The whole process was Very transparent. Highly recommend Eric!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you so much for your kind words about Eric and our team! We appreciate your business! Congratulations on your purchase and we look forward to seeing you again!

Eric was amazing would highly recommend.

Eric was amazing would highly recommend. If you're considering buying ask for Eric you won't regret it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear Eric could provide you with a great experience! Thank you so much for your business and for taking the time to leave us this 5-star review! Congratulations on your purchase and we look forward to seeing you again!

Consumer response

Very knowledgeable and helpful through out the deal process. Got me the exact jeep i wanted and the right price ! Good salesman !

“I had an excellent experience at this dealership from

“I had an excellent experience at this dealership from start to finish. Geoff was friendly, knowledgeable, and never pushy. He took the time to answer all my questions and made sure I felt comfortable with my decision. The entire process was smooth and transparent, with no hidden surprises. I left with a car I absolutely love and the confidence that I got a fair deal. Highly recommend this dealership to anyone looking for honesty, professionalism, and great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Geoff and our team could provide your with the car buying experience that you deserve. Thank you so much for your kind and generous review. If there is anything else that we can help with, please reach out and let us know. Thank you again and congratulations on your new Jeep!

The team there is great!

The team there is great! Ask for Kelli and John they will take care of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you for your 5-star rating and for shopping with us! Congratulations on your new Jeep and we look forward to seeing you again!