Reviews
Used car experience
I have been buying cars from Fred Martin superstore for over 20 years now, and it was time to take my son in for his first "real" car. Once again they did not disappoint. In a couple more years I hope to have the same good experience with my youngest son.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rick, thank you for your review and sharing your experience with us. We are happy to know that you've been working with us for 20 years and you've enjoyed every visit. Thank you for your business and be sure to come back again soon!
Buying a used car
I bite my buying experience was very good and they were very accommodating and made sure that we were able to leave the lot with a car so I'm very satisfied and we go back and buy another car when the time comes
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Charles, thank you for the great review. We're happy to hear that you had a five-star visit with us and we look forward to working with you again soon. Thank you for your business!
Not what I expected
I went there looking for a used vehicle and left with a brand new one. Scott Sanders was very kind and helpful. Would recommend to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review and your business. We wish you many happy miles!
Great experience, friendly service!
Great experience, friendly service! I would recommend them to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Jon for your review and your purchase!
Didnt think I would be able to get a car.
They were friendly and helped me and worked with my down payment abd I drove off with acar that day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Stephen for your review and your business. Enjoy your vehicle!
Bought new Fiat 500L and 2017 Dodge Ram.
We have purchased 2 vehicles and enjoyed our experience with all the help we received. Staff was always and very polite, thanks to Adam and Chandler the process went smoothly, big thanks to Rhonda, real sweetie and helpful with the paper work. Will continue doing our shopping with Fred Martin SupperStore in Barberton. Thanks to all of you.?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks David for your review and your kind comments. Enjoy your vehicle!
Thank you Fred Martin!!!!
Thank you Lonnie for making my shopping experience very easy and stress free!!! I've bought my last 2 vehicles from Fred Martin and will continue to do so in the future!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Mr. Crock for your review and your repeat business!
Great Dealership
We had a wonderful experience buying our van. Jeremy Lynch was a great person to work with. My daughter and son-in-law each bought a car from him also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Lenny for your review and for the continued business of your family.
Grand Cherokee Summit purchase
Worked with Rob Z. In used cars. He went the extra mile to make sure I was taken care of throughout this process. Also want to mention Bob in the finance department. I appreciated his honesty and the thorough help in understanding the warranties available.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks James for your purchase and your review! We are glad you had a nice experience.
service on our dodge ram
Very happy with our service experience , everyone was so nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bonnie, great customer service is something we strive for and I'm glad that stood out to you. We appreciate your business and hope to see you again soon!