Reviews
Good experience!
Very happy with all aspects of buying a truck. Sales representative was professional and explained the vehicle and processes clearly. Would recommend to friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
This was by far one of the easiest car buying experiences I have ever had. I went in not expecting much but was pleasantly surprised and very happy with the way things turned out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Proud to be Steve’s first sale! He was great.
Steve Halloran was great to work with. Easy to talk to, not pushy at all. Made the whole buying experience simple. Thanks Steve, glad you were the one that greeted me st the door!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
In and out. No BS
My third Silverado since the 2500HD in 2011. Keep the good service. Will be back to see you in a few years. Ben is thorough and professional to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasure, satisfying, contented.
I've purchased from Balise before, same sales person, Gary Provencher. I'm quite satisfy how things worked out, I was able to drive the car home (same day) with a new registration (CT) late afternoon. The staff at Balise are great to work with, very accommodating. I would recommend Balise to all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love my car!
I recently bought a 2017 Chevy equinox from Balise Buick Chevrolet GMC the experience was wonderful. Barry was the associate who helped me he was informative and a pleasure to work with. He helped me purchase the right car for me and kept me in my budget.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Julia
Excellent and friendly people to deal with . They are all helpful to make a sale . They know what they discussed about the car you are interested to buy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cobus Saegaert, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Sales people don't know their cars
Took time out of my work day to go look at a truck that I was assured had a long bed. The salesman pounced on me right away to get my trade in price (which was going to be ridiculously low) even before me seeing the truck I was interested in. When we walked out to see the truck, it was a short bed. He tried to tell me that a long bed wasn't an option in that model year. The following day I get an email... Come in and see this truck.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Avallk, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Here at Balise Chevrolet Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager (413) 233-4668 to discuss ways we can better serve you in the future.
Type of experience
Great people and very helpful with all my question. Also well knowledgeable of the vehicles they sell. Pricing of the vehicle was well discounted and let us proceed in the purchasing of the Envision
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ann G. February 6, 2018
Gary Pro is an excellent salesmen. We have been doing business with him for 20 years. He is very informative, knowledgeable and personnel. I highly recommend Balise to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ann G., we're happy you found our staff to be so supportive during your experience here at Balise Chevrolet Buick GMC. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!