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Bedard Bros

(145 reviews)
Visit Bedard Bros
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
New (413) 776-1174 (413) 776-1174
Used (413) 776-1143 (413) 776-1143
Service (413) 776-1163 (413) 776-1163

Reviews

(145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bedard Bros from DealerRater.

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Bedards sucks

I've baught approximately 8 to 10 cars from Bedards over the years and the customer service gets worse & worse.. They're so helpful & polite until you sign on the dotted line then you don't matter anymore.They almost twist your arm for you to buy an extended warranty

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Today had our 1st service since we bought it a year ago.

Today had our 1st service since we bought it a year ago. $122.00 worth of service but it didn't cost us a thing.The service advisor Mark told us during the work about the 1st 2 services being free when we bought it. I forgot about that. Service advisor Mark was a fine employee and very easy to deal with. 10 stars for the whole dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great place! Great service!

Great job by all Bedard Brothers team, especially Peter Schettini! Absolutely best ever experience while buying a new vehicle! Will definitely recommend this place to other people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Peter was bery artentive

Peter was very attentive and helpful and even stayed late to make sure all my questions we’re answered and to go over all details of the car which made me feel very confident and happy driving off the lot with my newly purchased vehicle My brother, my mother now me are so happy to have met and work with Peter on getting our cars. Your in good hands with Peter and We highly recommend him Thank you again Peter!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I love my new car!

Peter Schettini greeted me as soon as I walked in the door. He then sold me a car that I absolutely love. I love Bedard's! ❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I recomend 100% this place

The service and management is second to none. They supported me from start to finish accompanying you step by step and facilitating each process. I checked quality and prices in other dealers but they never was better that this one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pete Schettini was an EXCEPTIONAL salesperson!

I would like to share my recent experience at Bedard Brothers Honda Car Dealership. Bedard Bros. deserves more than a 5-star rating, and this was made possible by Pete Schettini. In my complicated situation, getting a car is impossible. His approach is quite relaxed, and he did not put any pressure on me. Through out the process, Peter was very patient, genuine, informative, and helpful. Despite my difficult situation, Peter found a way to make it work in my favor, and I couldn't have asked for more. I got approved: got the brand new 2022 Honda CRV. Not only that, Peter also helped me find the lowest auto insurance rate! His exceptional skills and qualities made the deal possible. Your presence at Bedard Bros. is a significant asset. In the future, I will recommend Bedard Bros. to family, friends, and acquaintances. My sincere gratitude goes out to both Peter and the Bedard Brothers team. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My review

I always have a Great experience when purchasing or servicing my vehicle. staff is always professional and caring. I have been purchasing and servicing my vehicles there for over twenty years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quality Car Provider

Bedards handled all my needs every time I go to them. I have used them over and over again. Can’t say enough good things about the staff there. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No better place to buy a car

Bedard Brothers continues to be a pleasure to work with. I have leased 4 cars from their dealership in the last 5 years. Each time, my experience has been top tier. Their sales team and managers go above and beyond to create a great car buying experience. Their knowledge of their product is unmatched. I would recommend this dealership to all of my family & friends. Thanks Bedard Brothers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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