Reviews
Great service!
Terry helped me get the right car for me and my budget. He took the time to find out what I wanted first without trying to "sell" right off the bat. I stopped in after work Friday and drove home in my new car the next day. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
thank you terry
had a great experience with terry and colonial west terry is a great guy and knows what he's talking about and go's out of his way for you great gob terry thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terry came through again...
I met Terry several years ago after a very disappointing experience at another dealership. I was looking into buying used and he managed to get me into something new and affordable. He again came through when I could not make up my mind with what I wanted. He is very professional and goes out of his way to make his customers happy. Thanks Terry for everything you do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure! Vehicle buying made simple
Terry is a very nice and knowledgeable gentleman. This is my second vehicle bought in he last couple months. Did everything he could do to make me fell comfortable and didn't pressure to make the sale. He is the go to guy there at colonial!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great knowledgeable sales experience
I recently purchased a 2016 Equinox from Paul Smith @ Colonial. The whole buying experience was excellent. Paul was very knowledgeable about the vehicle and very patient with our specific vehicle criteria. Price negotiation was quick and painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience
I recently purchased a 2016 Equinox from Paul Smith @ Colonial. The whole buying experience was excellent. Paul was very knowledgeable about the vehicle and very patient with our specific vehicle criteria. Price negotiation was quick and painless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrific
Terry helped me get out of a very under water car loan. My family is growing and I purchased a used Dodge Journey with only 23,000 miles with a monthly payment right for my budget. A seemingly impossible task at other dealerships, he and Colonial West made it look easy. Thank you very much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice Dealership, clean and renovated
As always Colonial Chevrolet treats you with respect and are always prompt with there service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New truck purchase
Terry was helpful, polite and professional. He made the transaction relatively painless and quick. We appreciated working with him. We would recommend colonial west and Terry to other potential customers.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Frorm go there were some issues. I'll Leave it at that. After speaking with the Gm and some digging he came through and made the experience outcome the best it could be. They all did a great job. And I appreciate the service that was given. Thanks to a great team effort. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase