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Colonial West Chevrolet

(2,152 reviews)
Visit Colonial West Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 386-3051 (978) 386-3051
Used (978) 386-3117 (978) 386-3117
Service (978) 386-3119 (978) 386-3119

Reviews

(2,152 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial West Chevrolet from DealerRater.

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Great service!

Terry helped me get the right car for me and my budget. He took the time to find out what I wanted first without trying to "sell" right off the bat. I stopped in after work Friday and drove home in my new car the next day. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

thank you terry

had a great experience with terry and colonial west terry is a great guy and knows what he's talking about and go's out of his way for you great gob terry thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Terry came through again...

I met Terry several years ago after a very disappointing experience at another dealership. I was looking into buying used and he managed to get me into something new and affordable. He again came through when I could not make up my mind with what I wanted. He is very professional and goes out of his way to make his customers happy. Thanks Terry for everything you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No pressure! Vehicle buying made simple

Terry is a very nice and knowledgeable gentleman. This is my second vehicle bought in he last couple months. Did everything he could do to make me fell comfortable and didn't pressure to make the sale. He is the go to guy there at colonial!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great knowledgeable sales experience

I recently purchased a 2016 Equinox from Paul Smith @ Colonial. The whole buying experience was excellent. Paul was very knowledgeable about the vehicle and very patient with our specific vehicle criteria. Price negotiation was quick and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience

I recently purchased a 2016 Equinox from Paul Smith @ Colonial. The whole buying experience was excellent. Paul was very knowledgeable about the vehicle and very patient with our specific vehicle criteria. Price negotiation was quick and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Terrific

Terry helped me get out of a very under water car loan. My family is growing and I purchased a used Dodge Journey with only 23,000 miles with a monthly payment right for my budget. A seemingly impossible task at other dealerships, he and Colonial West made it look easy. Thank you very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice Dealership, clean and renovated

As always Colonial Chevrolet treats you with respect and are always prompt with there service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New truck purchase

Terry was helpful, polite and professional. He made the transaction relatively painless and quick. We appreciated working with him. We would recommend colonial west and Terry to other potential customers.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

Frorm go there were some issues. I'll Leave it at that. After speaking with the Gm and some digging he came through and made the experience outcome the best it could be. They all did a great job. And I appreciate the service that was given. Thanks to a great team effort. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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