Reviews
No pressure! Vehicle buying made simple
Terry is a very nice and knowledgeable gentleman. This is my second vehicle bought in he last couple months. Did everything he could do to make me fell comfortable and didn't pressure to make the sale. He is the go to guy there at colonial!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great knowledgeable sales experience
I recently purchased a 2016 Equinox from Paul Smith @ Colonial. The whole buying experience was excellent. Paul was very knowledgeable about the vehicle and very patient with our specific vehicle criteria. Price negotiation was quick and painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience
I recently purchased a 2016 Equinox from Paul Smith @ Colonial. The whole buying experience was excellent. Paul was very knowledgeable about the vehicle and very patient with our specific vehicle criteria. Price negotiation was quick and painless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrific
Terry helped me get out of a very under water car loan. My family is growing and I purchased a used Dodge Journey with only 23,000 miles with a monthly payment right for my budget. A seemingly impossible task at other dealerships, he and Colonial West made it look easy. Thank you very much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice Dealership, clean and renovated
As always Colonial Chevrolet treats you with respect and are always prompt with there service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New truck purchase
Terry was helpful, polite and professional. He made the transaction relatively painless and quick. We appreciated working with him. We would recommend colonial west and Terry to other potential customers.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Frorm go there were some issues. I'll Leave it at that. After speaking with the Gm and some digging he came through and made the experience outcome the best it could be. They all did a great job. And I appreciate the service that was given. Thanks to a great team effort. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is my thrid vehicle
Great place to buy a car or truck. This is my thrid vehicle that I bought from them and I still own two of them. Thanks Terry...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They don't call him the "go to guy" for nothing!
I walked in out of the blue, not really sure what I wanted to do, and the next day I drove home a new truck. Terry was over the top helpful, and worked very well with my needs and exactly what I wanted to do! Would recommend to anybody.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very happy with both my purchases this year.
I bought my new 2016 Silverado crewcab in Feb and now i was fortunate to be able to purchase a 2016 Gen6 camaro and as always i couldn't be happier,Terry recommended the 2.0 turbo and i love it take it from a long time customer u cant go wrong with the no pressure and the hard work they do to put u in the vehicle thats right for you, me and my family have been dealing with colonial for close to fifteen years now and i like the fact that I have found this dealership after the bad experiences I've had at other ones i hope this review is helpful with other people's decision on where to go and ask for Terry the go to guy and u can tell him Bruno recommended him highly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car