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Patrick Volkswagen

(1,240 reviews)
2021 state dealer award
View 4 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Patrick Volkswagen from DealerRater.

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Igor is great. Friendly, knowledgeable, and he follows up...

Igor is great. Friendly, knowledgeable, and he follows up and does what he says he will do. He was a pleasure to do business with. The dealership said the maintenance was up to date, but The “B” service was 400 miles past due and they refused to do that service. I will go to Mercedes and have to pay for that service.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you very much for your business with our sales department, and for taking the time to write such kind remarks about Igor. We do apologize for the miscommunication on our end, and hope that everything has since been resolved! We wish you many safe and happy miles on the road ahead, take care!

Consumer response

No the issue isn’t resolved. The “B” service still needs to done and your dealership seems unwilling.

Happy with the experience I had at Patrick and with Igor,...

Happy with the experience I had at Patrick and with Igor, didn't feel any pressure and completed the transaction quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and for taking the time to leave a review! We truly appreciate your feedback and wish you many safe and happy miles on the road ahead. Have a great rest of your week and take care!

Joe and Patrick Motors made the car buying experience...

Joe and Patrick Motors made the car buying experience quick, easy and FUN! They were fully transparent and honest throughout the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new VW! Thank you so much for your business and for taking the time to leave such a kind review for your experience with Joe and our team. Please feel free to reach out with any questions you may have, and have a great day!

Justin was very personable, knowledgeable and...

Justin was very personable, knowledgeable and professional. The dealership has a very laid back vibe with no pressure to buy. Definitely feel confident I made the right choice by shopping here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you very much for your trust with this decision! We truly appreciate your business as well as your feedback. Please feel free to reach out with any questions you may have, and have a great rest of your week! Take care.

Patrick made things easy. The buying process was easy....

Patrick made things easy. The buying process was easy. And they pulled everything together in advance to make delivery easy. Justin and Seth were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Jeff! Thank you so much for your business and for taking the time to leave such a kind review. We truly appreciate your feedback and hope you're loving your new VW so far!

Andrew was quick to respond my request and helped me to...

Andrew was quick to respond my request and helped me to complete the purchase quicker. Well-done Patrick Volkswagen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you so much for your business and for taking the time to leave such a kind review for your experience with Andrew and our team. We wish you many safe and happy miles on the road ahead, and hope you're loving your new VW so far!

Can't find a better VW dealership! Great people and great...

Can't find a better VW dealership! Great people and great communication. Knowledgable and friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your kind review! We truly appreciate your feedback and look forward to seeing you back in service soon!

Very helpful when making initial call Joseph went out to...

Very helpful when making initial call Joseph went out to the lot to review actual inventory. Then made very relevant suggestions based on our telephone discussion. I did in fact purchase one of the suggested vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Congratulations on your new vehicle and thank you so much for taking the time to leave such a kind review. We truly appreciate your feedback and hope you're loving your car so far! Take care.

Always love Patrick VW. Great service and selection....

Always love Patrick VW. Great service and selection. Thanks to Ramez for helping me get my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, Hannah! Thanks so much for your business and for taking the time to leave such a kind review! Wishing you many safe and happy miles on the road ahead. Take care!

It was such a pleasure to work with Justin. Buying a car...

It was such a pleasure to work with Justin. Buying a car is very stressful but he turned it into an easy, confident and joyful experience. Even after the initial purchase his help with insurance and Registration was beyond my expectations. He is patient and courteous. I can’t express enough how helpful he was and I’d recommend him to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We're so happy to hear about your experience with Justin and our team. It's our goal to provide the absolute best purchasing experience, and we're so happy that was the case here! Have a great day!