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Patrick Volkswagen

(1,294 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
2021 state dealer award
View 5 awards
2021 state dealer award
2026 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Inventory

See all 11 vehicles from this dealership.

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Reviews

(1,294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Patrick Volkswagen from DealerRater.

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Andrew and Justin were wonderful to work with. Made car buying easy and enjoyable. Thank you!

Andrew and Justin were wonderful to work with. Made car buying easy and enjoyable. Thank you!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jen, thank you so much for your review! We're glad you had a good experience with Andrew, Justin and the team here at Patrick Motors Volkswagen. We look forward to seeing you again and congrats on the new vehicle!

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Great service on every visit. Staff is very friendly and knowledgeable. Quality work done quickly.

Great service on every visit. Staff is very friendly and knowledgeable. Quality work done quickly.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Patrick Motors Volkswagen! We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Have a great day!

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The communication was terrible. Trying to get an update on my car took calling and texting several times. Unacceptable, I don’t care how busy you are, communication is extremely important in customer service.

The communication was terrible. Trying to get an update on my car took calling and texting several times. Unacceptable, I don’t care how busy you are, communication is extremely important in customer service.

Rating breakdown (out of 5):
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Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I’ve been with Patrick for many years and they are just the BEST! I can’t thank them enough!

I’ve been with Patrick for many years and they are just the BEST! I can’t thank them enough!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi Anna! Thank you for leaving us this five-star review and for your kind words about our service team at Patrick Motors Volkswagen! We'll see you next time!

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I’ve been with Patrick for many years and they are just the BEST! I can’t thank them enough!

I’ve been with Patrick for many years and they are just the BEST! I can’t thank them enough!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Anna! Thank you for leaving us this five-star review and kind words about our sales team at Patrick Motors Volkswagen! We'll see you next time!

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Every step of the process in purchasing my new car at Patrick VW was seemless, transparent, and very fair. Joe Potrick went out of his way to ensure that happened and more! Extremely satified with Joe and everyone else involved.

Every step of the process in purchasing my new car at Patrick VW was seemless, transparent, and very fair. Joe Potrick went out of his way to ensure that happened and more! Extremely satified with Joe and everyone else involved.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Woody, congratulations on your new car! We're thrilled to hear that Joe and our team made the experience seamless and transparent. Thank you for choosing Patrick Motors Volkswagen!

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I couldn’t be happier with my experience and my new car I bought from Joe Patrock at Patrick VW of auburn. The whole process was amazingly simple and stress free. If you are in the market for a new or used car, Joe is the person to go see.

I couldn’t be happier with my experience and my new car I bought from Joe Patrock at Patrick VW of auburn. The whole process was amazingly simple and stress free. If you are in the market for a new or used car, Joe is the person to go see.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your awesome review, Wheeler. We're pleased to know your experience with Joe was stress-free and pleasant. Welcome to the Patrick Motors Volkswagen family and congratulations on your new ride!

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The service was excellent and the people were so very helpful, especially sarah.thank you

The service was excellent and the people were so very helpful, especially sarah.thank you

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you received excellent service and that Sarah was especially helpful. We'll be sure to share your kind words with her. We appreciate your support at Patrick Motors Volkswagen!

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I’ve had nothing but excellent experiences from all the staff in sales and in service!

I’ve had nothing but excellent experiences from all the staff in sales and in service!

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us! We'll see you next time. Safe travels! - The Patrick Motors Volkswagen Team

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The transaction was quick and easy. Connor and the sales team were very knowledgeable and easy to work with.

The transaction was quick and easy. Connor and the sales team were very knowledgeable and easy to work with.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Connor and our team! We hope to see you again at Patrick Motors Volkswagen. Safe travels!

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