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AutoMax Preowned Framingham

(1,377 reviews)
Visit AutoMax Preowned Framingham
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(508) 251-5016 (508) 251-5016

Reviews

(1,377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoMax Preowned Framingham from DealerRater.

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Gui was great, super friendly.

Gui was great, super friendly. Not pushy at all and helped me get the car I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.
Consumer response

Thank you!

At Automax 1199 Worcester Ave.

At Automax 1199 Worcester Ave. In Framingham is the best place to buy your car, nice people the process was super easy and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Consumer response

Thanks for your service.

Worst dealership I've ever stepped foot in!

Worst dealership I've ever stepped foot in! The first time I go with $15k cash (in bank) to put down and was turned away saying they do not take any appointments passed 5:45 pm so I left giving my name and number to the gentleman who ran outside to send us away ... never heard from in so l called 3 days later and inquired about the vehicle I was interested in and was told we do not have that car on our lot I send over the picture I took and the vin I get a response a day later saying they do not know if they're selling that vehicle because of a title issue odd but ok They never asked if there was anything else I was interested in looking at they just sent me away Then I get an email three weeks later saying thank you for your interest we will be reaching out shortly I'm like at this point don't bother I've located another vehicle same make and model and I've ordered it through Carvana they said well we are so sorry about the bad experience and are still interested in buying your car since used cars are up right now we can offer you a much higher amount than kbb or your trade offer I said ok I'll come in ... What a joke they offered me less than my trade by $3000 and the nine hit tried to tell me he needed my social and license to appraise my car to make sure I didn't steal it ... excuse me?! I will give you my license but you don't not need my credit history to appraise a car dipxxxx ... never again will I step foot into this joke of a dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience, everyone from salesperson to finance

Great experience, everyone from salesperson to finance manager was great to work with. Would definitely buy from here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Gui was great, showed me 4 trucks and drove out to

Gui was great, showed me 4 trucks and drove out to Marlborough at their other location with me to help me get the truck I wanted. Quick and painless process. Very professional guy! 10/10 stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

GUI was a pleasure to work with, really thrived to get

GUI was a pleasure to work with, really thrived to get where I wanted to be with payment etc. The gentleman in the finance office was straight forward with me when I told him I didn’t want any extra options. Not something you see often

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Gui was a good guy.

Gui was a good guy. Like every car salesman, just tells you whatever you want to hear to sell you the car, can’t blame him for that. He got everything done quickly and got me in the truck I wanted that day. AutoMax Framingham is a pretty xxxx poor dealership to work with in general. Terrible job cleaning/detailing the truck for the sale, put just enough gas in it for me to get to a gas station, and just overall don’t care about the customer. Trucks batteries were dead and needed to be jumped every time I wanted to test drive one. Bought 9 cars in my life and by far on the bottom of the list for dealerships.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Very professional got me into a vehicle the same day I

Very professional got me into a vehicle the same day I walked in i could not ask for better service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Gui made the purchase of my new vehicle simple and easy.

Gui made the purchase of my new vehicle simple and easy. He made sure any minor issues I had with the vehicle were addressed prior to picking it up. He was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Gui was so helpful.

Gui was so helpful. The dealership was so busy but he made tons of time to help me find the perfect truck. Really appreciate him and the team on the floor for being friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.