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Kelly Jeep Chrysler

(1,409 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:30am–5:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,409 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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Awesome salesperson very professional cares about

Awesome salesperson very professional cares about customer very willing to make u feel comfortable.. they the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
20 people out of 20 found this review helpful.
Dealer response

Thank you for your kind words and taking the time to share your experience with us! We're thrilled to hear that you had an awesome and professional interaction with our salesperson. Ensuring our customers feel comfortable and well taken care of is a top priority for us!

Horrible service, 5 hour's scheduled oil change 2022

Horrible service, 5 hour's scheduled oil change 2022 compass now no AC. disappointed junk!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kelly Jeep consistently delivers outstanding service,

Kelly Jeep consistently delivers outstanding service, whether you're leasing your first or fourth car. Their wide range of vehicle options, exceptional customer service, transparent pricing, high-quality vehicles, and streamlined processes have solidified them as my preferred choice. Additionally, Alex Zamakis is another compelling reason for my continued patronage. I must also commend Josh Eckstein for being one of the top sales consultants at Kelly. Thanks to the entire Kelly team for making my fourth experience so great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Ali! We are so happy to know that you continue to have great experiences with us! It is great to see that you had the opportunity to work with Alex, Josh and Connor and that they made sure you were well taken care of! We really cannot thank you enough, Ali, for your loyalty! Please let us know if there is anything else we can do for you!

Best dealership ever!

Best dealership ever!!!christian montesinos is the best salesman! He is so thoughtful ,so patient and will not stop helping you even after the same!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Danny! We are happy to see that you had a great time working with Christian and that he took excellent care of you! It is great to know that he was so helpful throughout the entire process and made your experience such a positive one. Thank you so much for taking the time to share this with us!

Professional

Professional, personable and knowledgeable….easy to schedule service in a timely manner … highly recommend the dealership and service department….have always had excellent service with both departments and with all staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Those are all qualities we strive for here, AOC! We are so happy to see that you had an excellent service experience and everything ran so smoothly! Thank you so much for taking the time to share this with us!

They have excellent service nice staff and friendly they

They have excellent service nice staff and friendly they helped me a lot with everything I need thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, nelysage79! We are glad that you had such a pleasant service experience and that Reise took excellent care of you! Please let us know if there is anything else we can do for you!

One of the best customer service experiences I have ever

One of the best customer service experiences I have ever had with Moses Johnson, their service advisor, great follow up, communication and professionalism. I would highly recommend Jelly Jeep Chrysler and Moses for anyone looking for a great auto service experience. Their the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Frank! We just wanted to reach out and say thank you - we are happy to see that you had such an awesome service experience and that Moses really went the extra mile to make sure you were well taken care of! We really appreciate your recommendation!

He was great.

He was great. Very friendly, knowledgeable and helpful. Excellent service across the board. Highly recommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Matilda! It is great to see that you had the opportunity to work with Dave and he took such good care of you! Congratulations on your new Jeep!

This was a manufactured recall appt.

This was a manufactured recall appt. The service received was up to par. Reise is an extraordinary young man! He is fast, effective, informative and service/customer centered. The vehicle had to be worked on for a second day. He provided Lyft service for me to get back home safe. I am an individual with mobility difficulties I do appreciate the treatment I received and my vehicle received. Thank you Reise!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Professional service with attention to detail regarding

Professional service with attention to detail regarding how long it will take and being on schedule. Jeep was spotless when I got it back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.