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Honda North

(2,417 reviews)
Visit Honda North
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 716-2773 (978) 716-2773
Used (978) 716-2757 (978) 716-2757
Service (978) 716-2739 (978) 716-2739

Reviews

(2,417 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda North from DealerRater.

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Best experience at a dealership I've ever had.

Best experience at a dealership I've ever had. Carlos was great and easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Honda North. It's great to hear that we were able to assist you and that you had such a positive experience. Sincerely, Honda North

Excellent service Carlos A Ortiz was amazing Thank you

Excellent service Carlos A Ortiz was amazing Thank you I love my new Honda car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda North. Sincerely, Honda North

Always a pleasure to visit and have service performed.

Always a pleasure to visit and have service performed. Reliable and conscientious. A good feeling to see the same faces for years!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda North! Sincerely, Honda North

Everyone I encountered was polite, respectful, and

Everyone I encountered was polite, respectful, and helpful. Ed Dake was especially helpful and committed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Honda North! Sincerely, Honda North

Great experience, great dealership.

Great experience, great dealership. A special shoutout to Ed who helped me get the car I needed, process was smooth and stress free. Highly recommend the service and if you are looking for a solid deal and no headache talk to Ed, hes got your back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda North. Sincerely, Honda North

An oil change and car detailing was scheduled.

An oil change and car detailing was scheduled. Both occurred seamlessly with excellent service and quality of workmanship! If a future car purchase is needed we are we’d to Honda North

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

Love going to Honda North.

Love going to Honda North. Always helpful and treated with respect. We have a Honda dealer in our city but prefer to drive to Danvers. During the customer service and excellent service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda North to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Honda North

Recently had my vehicle service for the sunroof not

Recently had my vehicle service for the sunroof not working my advisor was Kellsie she updated me through the whole service and when parts where getting luckily I was able to be set up with loner vehicle till my vehicle was done. I will definitely go back and get my vehicle service with Kellsie communication and updating you with service was a 5 start. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for sharing about your experience with Honda North. We appreciate your business and hope to see you again soon! Sincerely, Honda North

Service advisor, Dominic Rubino, Was outstanding.

Service advisor, Dominic Rubino, Was outstanding. Kept me informed thru out the recall process. People like him at Honda north Make the buying experience complete

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda North! Sincerely, Honda North

I've been a customer for more than 20 years.

I've been a customer for more than 20 years. Bought two cars there and continued with the excellent service department. Always exceptional work. Always keep customer needs in mind. Best dealership I have experienced in my 79 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North