Kelly Nissan of Lynnfield

Went in for an oil change and it took no time at all. Ben helped me out and was extremely friendly the entire time I was there

I've never had a bad experience here. Ben always does a good job explaining what is being done to my car and Yaritza always remembers my name :)

This was the 3rd time i brought my car to have the radio fixed ( not working properly since i bought the car 15 months ago) the last time i was there they pulled part of the molding off of my car and pressed it back on. i was going down the highway and it was just flapping around. contacted them they said they would order the part. 9 months later they ordered the wrong part. still no radio and the back driver side molding still not there. hopefully they make things write.

This is my second lease with Kelly Nissan of Lynnfield and I am very happy with the service every time I walk out. I have worked with Corey and Carl many times and love working with them. They are the best team anyone could ask for. They truly go above and beyond and they make sure you as a customer is happy. Best place is to ever be and I don't see myself leaving. Keep up the great work!

I brought my Nissan Rogue in for an oil change and a battery check. Service was quick and easy. All issues regarding battery and oil change were resolved in a timely . Ben took the time to explain things and was receptive to my concerns regarding tire pressure light.

I gave the rate because the service that I received was good.i want to go back again to do my service every three monts

I bought my 2006 Nissan Murano at Kelly and have been bringing it there faithfully for service since then (9 years). I have never had a bad experience and would happily recommend the service center to friends. I often get a different employee to work with, this time it was Jack who was great. When I check in it is usually with Susan who is amazingly efficient while juggling phone calls and processing payments. I want to give a shout out to her for enrolling me in the rewards program this time and helping to save me some money. And, I don't want to forget to mention Chuck who has driven me home and picked me up on occasion...a really nice man.

Good: Service rep did a great job explaining the problem .. She took extra effort to help me .I would highly recommend her .. Bad: Before assigning service rep for my problem .. They asked me to wait in waiting room and forgot about my work order .. After waiting for an hour i had to talk to them .. Which is when they realized I'm waiting ..

I was a walk in for an oil change. After further inspection, it was determined that my car needed extra repairs. Ben explained what needed to be done and the Service Dept was able to continue working on the car without my having to return. They also completed the repairs in time for me to make a 2 pm appointment. Impressive, because I hadn't made an appoitnment yet the team was able to accomodiate me. Everyone was polite, and professional.

I went to get my sticker renewed. I usually hate going into dealerships because usually they treat you like a pest more than a customer. Kelly Nissan of Lynnfield was the complete opposite. They were respectful and kind from the moment I walked in the door. They made sure to keep me updated as I waited for my car. Everything was also done in a very timely manner. You walk in and the people actually seem to care about you so they take the time to make sure you are happy. I would definitely recommend them and will bring my car back.