Reviews
Excellent faculty, excellent people to work with! Would...
Excellent faculty, excellent people to work with! Would recommend to anyone to purchase from Lexus of Naperville. I purchased a used "non Lexus" vehicle from them and they went to every effort to insure my purchase was top notch and problem free for my wife and family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Went in just to gather info about pre-owned Lexus sedans...
Went in just to gather info about pre-owned Lexus sedans and wound up purchasing that day. Very professional and friendly service without feeling pressured; all personnel we worked with were very knowledgeable about the cars and quickly grasped what we were interested in and didn't waste our time trying to sell us more than we wanted. Dan was very objective in pointing out the pros and cons of the pre-owned cars they had in their inventory and Jeff was very patient in explaining all the features of the car we purchased and the details of their service programs. All in all a very positive, painless car purchasing process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was extremely please with the service at this Lexus...
I was extremely please with the service at this Lexus dealer! I found the vehicle I was looking for online and submitted a query. Within minutes I got a call from Hani Dolat. I made an appointment with him. When I arrived he had the car already waiting ready for a test drive. Though, I wasn't fully ready to purchase the vehicle that day, I could not pass up such the great deal Hani and Lexus provided. The financial process was a breeze as well. I drove home with my vehicle and surprised my wife. Thanks, Lexus of Naperville.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hani was excellent to work with. He was understanding and...
Hani was excellent to work with. He was understanding and I never felt pressured. Lexus dealership was very nice atmosphere. I purchased a used Honda Accord that was in very good condition. The car pulled a little to the right, so they provided a free alignment. They also provided free car washes for as long as I own my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We have never experienced such professional and customer...
We have never experienced such professional and customer focused service at a dealership. Dan Foster has been incredible from start to finish. The entire experience has changed my opinion of "car shopping". We will eagerly recommend our friends and family to go to Lexus of Naperville. If and when we buy another - it will definitely be from Lexus of Naperville.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Daniel was very personable and easy to work with. My...
Daniel was very personable and easy to work with. My husband and I enjoyed doing business with him and the dealership; this is our second Lexus from this dealership. We've always been treated fairly. Dan set up the bluetooth and tested it. We shared some laughs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our sales associate was very helpful and knowledgeable. ...
Our sales associate was very helpful and knowledgeable. The business office where the transaction was completed was professional and efficient, no pain! All processes were explained throughly and in plain language. A very nice experience in purchasing a used car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You want the ideal new car buying experience? Go to Lexus...
You want the ideal new car buying experience? Go to Lexus of Naperville and ask for George DeVries. After shopping around and being frustrated with car dealer games, pushy salespeople, low ball offers, etc., I visited Lexus of Naperville and was greeted by George DeVries. What a difference! George is professional, friendly, and cut right to the chase with a great price right out of the box, no games with George - it was like no other dealership or salesperson. I bought an 2011 RX-350 from George and could not be happier with the car, the price, and the buying process... George makes car buying enjoyable - a win win experience. Buy your next car from George.... Highly recommended...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a used vehicle from your dealership...
I recently purchased a used vehicle from your dealership for the first time. Nick was very friendly and informative. He made purchasing the vehicle from Lexus of Naperville a pleasant experience. The dealship was very clean and organized. I will consider purchasing another vehicle in the future from your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dan Foster was the BEST!!! He made us feel so...
Dan Foster was the BEST!!! He made us feel so comfortable and was so patient with me as I drove 4 different cars. And then after I had made my choice, I had 2nd thoughts, and asked to see the 1st car I had driven. He didn't even flinch ... he just put the cars side-by-side in the lot, so I could see them both and make my own comparison. But he made it so easy, because he put the cars side-by-side. His tutorial on the car was perfect and he even put his number in my phone, in case I had questions or needed anything. What a top-notch salesman! Lexus of Naperville ... you are very blessed to have Dan Foster as a salesman. I was given a very fair price for the car I traded in. This is the 4th car we have purchased from this dealership ... and all service has been done here. I am so grateful for the character and integrity of the employees at this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car