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Lexus of Naperville

(1,317 reviews)
Visit Lexus of Naperville
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–5:00pm
Tuesday 10:00am–8:00pm 7:00am–5:00pm
Wednesday 10:00am–8:00pm 7:00am–5:00pm
Thursday 10:00am–8:00pm 7:00am–5:00pm
Friday 10:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (630) 931-8247 (630) 931-8247
Used (630) 931-8016 (630) 931-8016
Service (630) 297-4443 (630) 297-4443

Reviews

(1,317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Naperville from DealerRater.

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Very knowledgeable and personable, explained things very

Very knowledgeable and personable, explained things very clearly. Took the time to demonstrate the many functions of the vehicle. Did a great job and made the car buying experience go smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Junaid and AP !

Junaid and AP ! Professional, genuine, and informative! Thank you so much! Gold star customer service! I will definitely be going back for all my services here just because of the experience I had! Those two are true gems! They also helped me navigate my military rebate which was great! I was dreading the car purchasing process, but from the moment I walked in the door to the time I left, they created an efficient and enjoyable experience! Can’t thank them enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone I worked with and communicated with over email

Everyone I worked with and communicated with over email at Lexus of Naperville made my car-buying experience stress free, honestly. Everyone was truly friendly, kind, and I didn't ever feel like I was uninformed throughout the entire process. I appreciated the continued follow up customer service as well when I noticed a missing part to my vehicle after sale, so prompt and hassle free! Thank you Lexus of Naperville for making this experience a very positive one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Super smooth and easy car buying experience with Jahmed

Super smooth and easy car buying experience with Jahmed and Lexus of Naperville, both online and in person!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They found the car I was looking for in got me and the

They found the car I was looking for in got me and the car at the right price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great car buying experience!

Great car buying experience! This was quick, easy, and professional! Definitely recommend this dealership for a car purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

When we walked thru the front door of the Lexus of

When we walked thru the front door of the Lexus of Naperville dealership several months ago, I didn’t know how LUCKY we were to make the acquaintance of Dan Foster. We had purchased our last Lexus about 18 years ago from the same dealership and wanted to talk to someone about replacing our near-antique, but RELIABLE, RX330. Dan walked us thru the myriad of options that we had before us in a knowledgable, professional and patient manner. With his help, we “sketched out” a want list of colors and options on a new RXh. Today we are driving that car thanks to Dan. We highly recommend Dan and his colleagues at Lexus of Naperville.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Junaid was such a pleasure to work with.

Junaid was such a pleasure to work with. He made the entire experience seem less and without stress. I would highly recommend working with him as a sales associate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dan was very helpful in locating the perfect car that I

Dan was very helpful in locating the perfect car that I was looking for and had the car to me well before I had estimated. Very appreciated when I was paying for a rental car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The dealership provides a smooth, informative and

The dealership provides a smooth, informative and attentive experience. Finance office was quick and efficient. Dan is easy to work with. Management has changed since I last worked with this dealership and they could be more customer friendly. All in all a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.