Skip to main content

Lexus of Naperville

(1,317 reviews)
Visit Lexus of Naperville
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–5:00pm
Tuesday 10:00am–8:00pm 7:00am–5:00pm
Wednesday 10:00am–8:00pm 7:00am–5:00pm
Thursday 10:00am–8:00pm 7:00am–5:00pm
Friday 10:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (630) 931-8247 (630) 931-8247
Used (630) 931-8016 (630) 931-8016
Service (630) 297-4443 (630) 297-4443

Reviews

(1,317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Naperville from DealerRater.

Want to share your experience with this dealership?

Write a review

Dan is awesome!

Dan is awesome! My first car purchase with him was a total smooth. I highly recommend and will definitely work with him again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I highly recommend this dealership and Sal.

I highly recommend this dealership and Sal. I did my research so I knew what I was looking for. I made an appointment and Sal was available when I arrived. Sal was very knowledgeable of the Car I wanted and professional. I was very impressed by his knowledge of knowing minut details about the car I wanted to purchased. Kudos to you Sal, job well done! Marsheen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I highly recommend Sal Lala at Lexus of Naperville.

I highly recommend Sal Lala at Lexus of Naperville. He was very helpful, communicative, and professional. He helped me find the exact car I was looking for in this tough car market. He was never pushy and made my car buying experience go smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I inquired about the availability of a vehicle and was

I inquired about the availability of a vehicle and was told they do not sell to out of state residents! I'll take my business elsewhere, thanks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Staff is very professional and knowledgeable.

Staff is very professional and knowledgeable. The process was quite smooth and everyone involved were courteous and helpful. I wish your dealership all the best. John Z and AP Yagnik need special mention for their professionalism. Both were very patient and answered all our questions and concerns. We wish both of them success. Both deserve applaud and our appreciation. Congratulations to the management for keeping such great staff on board.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Lexus integraty

I had a great experience buying g a used car all the people at this dealership are caring and wonderful they care wheather you buy used 15 thousand dollar car or new up in the 50 thousand range after 13 days I told them I had a problem with used car I bought and because Lexus has INTEGRATY they took care of it wonderful place to do bussiness our salesman was Oscar very nice man

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My 4th Lexus from here.

My 4th Lexus from here. Always great service. Tiffany was A+ and extremely helpful. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tiffany Humberstone was extremely helpful.

Tiffany Humberstone was extremely helpful. She was able to get the car I wanted quickly and made the whole process easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

THIS is the way car buying SHOULD be!

THIS is the way car buying SHOULD be!!! A complete class act from top to bottom! Had a very slight issue, (passenger windshield wiper was not working), after my purchase. Texted Tiffany... On her day off she put me in touch with service. They informed me they had a full schedule Saturday, as one would expect. They were able to get me in, and in less than an hour I had an explanation, and a repaired windshield wiper. Not to mention a latte, and a FRESH oatmeal raisin cookie.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dan was professional, courteous and friendly throughout

Dan was professional, courteous and friendly throughout the entire buying process and Naperville Lexus. I highly recommend Dan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.