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Herb Chambers Lexus of Sharon

(6,699 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 regional dealer award
View 20 awards
2024 regional dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(6,699 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Lexus of Sharon from DealerRater.

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Good communication, good follow up salesman Christopher...

Good communication, good follow up salesman Christopher was excellent . Vehicle was ready apon timwFinance department did a great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for trusting Herb Chambers Lexus of Sharon with this purchase! We appreciate you sharing a review and mentioning Christopher. Safe travels in your new ride!

Took my car in for scheduled maintenance but had my rear...

Took my car in for scheduled maintenance but had my rear brakes done the same day and within 3 hours. That was awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Herb Chambers Lexus of Sharon, we do all we can to efficiently complete service for you so you can get back to enjoying your day! Thank you for your support and we wish you many safe and happy miles. Take care!

Car was ready in a timely manner. Quick and excellent...

Car was ready in a timely manner. Quick and excellent service from start to finish

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We strive to go above and beyond for our guests and will make sure the Herb Chambers Lexus of Sharon team knows their commitment to customer satisfaction was recognized. Please let us know if there is anything else we can help you with. Have a great day!

Very caring and top class professional experience! They...

Very caring and top class professional experience! They were transparent if they could not immediately answer a question and would find out an answer quickly. Very impressed with Kevin and follow up at all stages of the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your review fills us with pride. Thank you for taking the time to let others know what being a guest at Herb Chambers Lexus of Sharon is like. We are so pleased Kevin was able to assist you so successfully. Have a great day!

Max and Isac were excellent to deal with. Answers all...

Max and Isac were excellent to deal with. Answers all questions. A very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad we could assist you! Thank you for taking the time to leave your feedback - we hope to see you back at Herb Chambers Lexus of Sharon again down the road!

Today's 5000 mile initial service and checkup of my new...

Today's 5000 mile initial service and checkup of my new Lexus went very smoothly. Everyone was friendly, polite, quick and efficient. I believe that Max St. Louis was the first person to wait on me. There were a few other people but I didn't get their names. The loaner vehicle was a nice touch. It enabled us to go out for lunch while we waited. Thank you for a nice experience. Emanuel G. Terezakis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Emanuel, thank you for taking the time to share! It is our goal to deliver a seamless and efficient service experience, and it is wonderful to hear that this was reflected in your time working with Max and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to earn your business again down the road!

Kevin was such a great help and worked his hardest to get...

Kevin was such a great help and worked his hardest to get us the best deal possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We work hard to make our guests happy, and we're glad to hear we succeeded this time! Thank you for sharing and safe travels, from the entire Herb Chambers Lexus of Sharon team!

Everyone was so customer focused from the time I dropped...

Everyone was so customer focused from the time I dropped my car off until I picked it up from service. The facility is so clean that I actually look forward to going there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

This dealership has always been a class act… the people...

This dealership has always been a class act… the people are competent professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to hear that you are so confident in the Herb Chambers Lexus of Sharon team to get the job done. Drive safely, and we hope to earn your business again down the road!

Eric and Ronnie were both very courteous and thoughtful...

Eric and Ronnie were both very courteous and thoughtful on what needed to be accomplished on my GX. For me started and finished quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share! We are thrilled to hear that Eric and Ronnie delivered such a successful service experience. Drive safely in your Lexus GX, and we hope to see you back at Herb Chambers Lexus of Sharon!

Consumer response

they were a great team to get work scheduled and completed