Reviews
Very pleased with the work, speed, and friendliness of...
Very pleased with the work, speed, and friendliness of the service I received. My truck looks great and would bring it back again for any service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Servie
Nick did a great job on figuring out what was wrong with the vehicle. It was done very quickly. I will definitely use Jeeps service department again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department the best I have ever gone to. Speedy...
Service department the best I have ever gone to. Speedy service, clean dealership,friendly people, I will be back to service my jeep and will be back to buy another one!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience during a difficult time
I wanted to turn my lease in early and Mike Connolly was extremely helpful in getting me the information I needed. I also needed to replace the vehicle but it due to the Governors emergency order sales was closed. Mike Power were able to accommodate me by scheduling a solo test drive and had the car ready to go for me at the agreed to time. He also provided aggressive pricing so I decided to move forward with the purchase. They had the paperwork, temporary registration along with the car cleaned and ready for the agreed to pickup time. They also handled the turning in of the leased vehicle. I have never enjoyed the process of buying a car but they made it a pleasure, even during this challenging time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your excellent review. It's our pleasure to help out especially at this time! Thanks for mentioning Mike, too. He's been with us since the very beginning, and he is a reason we call ourselves your UnDealership. It's our mission to be different and better than any other dealership. Enjoy your new Jeep! Best regards, John Morrill, President
Another Excellent Experience with Planet.
While COVID-19 can make things challenging and stressful at times, the experience with changing out lease vehicles was not at Planet. I had a vehicle in mind and reached out to Rob Dirks, who has sold us several vehicles before. Rob was great in helping me consider vehicle options, get the vehicle I picked test driven and then working with the finance office to arrange a new lease I could handle. The majority of this was all done via phone and e-mail. The paperwork and pick-up process were different because of the restrictions they are rightly following, but at the end of the day I love my new vehicle and the experience I had at Planet. I just wish I had more reason to drive my new RAM right now, but that time will hopefully come soon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review and thanks for mentioning Rob! We appreciate your business and for being flexible with us while we work though the COVID situation. Best regards, John Morrill, President
Outstanding Experience
Having factory ordered seven cars in the past 44 years I would have to say that my recent purchase was an outstanding experience. The quick response to my request for a price quote;the ease of placing the order; the final delivery of the car were all notable. I especially appreciated how Tiffany B. treated me. The 29-mile, one way, drive from my home was worth it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, thanks for your excellent review, Elliot. Thanks also for mentioning Tiffany! We appreciate your business and the 29-mile journey you made to purchase from us. Best regards, John Morrill, President.
Vehicle Repair
We have never had an issue at Planet, the staff is always friendly and personable, and we will continue bringing our vehicle there for repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast and Friendly Service
Oil and Filter change after buying a used vehicle, service was fast and courteous ! :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
service
great service, in and out. technician was very good and informative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quality service
No issues whatsoever. Diagnosed and fixed my Jeep in 1.5 days. Would definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase