Reviews
Mrs. Cindy Horbaczewski
Great experience as always at Planet Chrysler Jeep in Franklin, Rob Dirks was our Sales professional and he was knowledgable, friendly, and very accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tiffamy was awesome, explained everything, made it so...
Tiffamy was awesome, explained everything, made it so easy. I will only go to this dealership for my cars. You have a real gem with Tiffany
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You're so nice to mention Tiffany! She's a pro. Her product knowledge is exceptional and she makes every part of buying or leasing a vehicle easy. Best, John Morrill, President
My AC died last week at the beginning of this heat wave!...
My AC died last week at the beginning of this heat wave! Planet took my car in for diagnosis Tuesday and had it fixed Wednesday. They are upfront with cost, and very courteous. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mark, thanks for your positive review of our service department. We're glad we could get your AC up and running again! Best, John Morrill, President
Repair service
They had to put a new part in for me and they had the car fixed and ready for me in a short time. Very easy to deal with and friendly and efficient
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your five-star review. It's easy for us to be friendly because our customers are so nice! Best, John Morrill, President
Great sales experience, easy process, vehicle was...
Great sales experience, easy process, vehicle was delivered quickly and clean. Salesman was very helpful and knowledgeable. Whole process was excellent. Service department was helpful also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Planet is the best!
Rob, Mike, and team are amazing. Love working with this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a great experience buying my Jeep here, Mike Power...
I had a great experience buying my Jeep here, Mike Power was great and not pushy and helped with explaining everything and made buying from Planet Chrysler A great experience! I’ll be back in a few years Thanks! Brenda and Steve
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always a pleasure to visit Planet Jeep. Service always...
Always a pleasure to visit Planet Jeep. Service always goes above and beyond. I also love the no hassle, or pressure from the sales team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a pleasure to work with Jeff. I'm so happy the...
It was a pleasure to work with Jeff. I'm so happy the work was performed at no cost to me. It certainly was a relief during this epidemic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent dealership!
Love this dealership! This is my 4th car from them! Always use their service department! Highly recommend them!! Will refer anyone I know that is looking for a new car to them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephanie, Thank you for your kind review. We truly value your loyalty to us! Best, John Morrill, President