Reviews
Professional and patient.
Professional and patient. Made me understand what was necessary. Dealership itself very clean and comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy customer
Been buying new cars for 50 years,best experience yet!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Everyone was knowledgeable and helpful.
Everyone was knowledgeable and helpful.Ability to test drive different Subarus was smooth. Amanda was welcoming and put us at ease. We wouldn't hesitate to recommend Clay Subaru.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Clay was a pleasure to work with!
Clay was a pleasure to work with! Amanda was great as was Paula and Laura who handled all of the follow up. What a great team! Car shopping is not always fun and can be stressful- this team made us feel welcome, appreciated, valued and that we were being treated fairly and respectfully. I would HIGHLY recommend Clay Subaru!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
I had a great experience with Mike Brooks. He was knowledgeable and answered all of my questions even after I bought my Crosstrek. I would recommend Mike to anyone looking to buy a Subaru.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dale, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Subaru! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Repair
Inspection sticker not placed on windshield, needed 2 inspections. Ball joint Issue not resolved in two repairs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to General Manager, Oscar LiDonni, olidonni@claycars.com, (781) 762-2400 and we will do our best to make this better.
OASIS ON OUR ROAD TRIP
As a out-of-towner I found great service at Clay Subaru!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about the services you received and thank you again for choosing Clay Subaru!
Everyone made the whole experience easy and enjoyable!
Everyone made the whole experience easy and enjoyable! I was given patience and understanding when I wanted to take my time for such a big purchase
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paula made the process so easy and I am thrilled with my
Paula made the process so easy and I am thrilled with my new car! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience.
I had a great experience. Paula was so helpful and helped me find exactly what I wanted. I recommend Paula and Clay Subaru to anyone looking for a new or used car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car