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Clay Subaru

(719 reviews)
Visit Clay Subaru
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday 11:30am–3:00pm Closed
New (781) 559-0673 (781) 559-0673
Used (781) 559-0927 (781) 559-0927
Service (781) 559-0698 (781) 559-0698

Reviews

(719 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Subaru from DealerRater.

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I felt the dealership listened to what I wanted and what

I felt the dealership listened to what I wanted and what I was looking to spend and found the perfect car for me even though Subaru was not on my list of cars I was looking for. I was impressed with the vehicle and how professional Mike Brooks was through the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Have been doing business with this dealership since 2014,

Have been doing business with this dealership since 2014, always taken great care of me and my auto. Excellent service with caring people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have done business with Clay Subaru For over seventeen

I have done business with Clay Subaru For over seventeen years, using the service dept. for routine maintenance, and buying three new vehicles. My latest a new Cross Trek from salesman Will Kkrasinski. He was personable, knowledgeable, and a pleasure to to do business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Clay service is always very friendly and very

Clay service is always very friendly and very professional to deal with! Keeps me coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership kept things simple.

The dealership kept things simple. I was able to trade in my old car and buy a newer used one pretty easily. The saleswoman was friendly and helpful without being pushy. I got to negotiate the price down a bit, too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best Subaru dealership

Clay Subaru is the best place to buy a Subaru. The atmosphere at the dealership is very welcoming, polite and professional. No undue rush or pressure to buy. Our sales person was very knowledgeable, patient, and understanding - a pleasure to work with. My wife and I were both very happy with our new car buying experience at Clay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

My experience from beginning to end working with Paula

My experience from beginning to end working with Paula Grimald and Business Manager Edward Pavlotsky was a very positive one. The professionalism and enthusiasm in making my experience at Clay productive was evident from the start. Paula even came in on her day off to accommodate my schedule which was above and beyond any expectations. My purchase was everything I needed and desired in a car. Am grateful for their help in making that possible. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Clay Subaru is the best I?ve found

Always a favorable experience at Clay. After being treated shabbily by another Boston area Subie dealer (after many years of patronage), I found Clay & have not looked back. Have bought two new cars from Clay (shout-out to Tony Chawen!) & have had all service performed there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Clay Subaru!

Clay quickly caught on to the way that I wanted to go

Clay quickly caught on to the way that I wanted to go about purchasing a new car. Paula was a pleasure to work with and all of the touchpoints in the ordering and transaction process were well-managed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Professional and patient.

Professional and patient. Made me understand what was necessary. Dealership itself very clean and comfortable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.