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Herb Chambers Honda

(3,090 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award

Reviews

(3,090 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Honda from DealerRater.

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Thanks Rafael!

Great customer service! They listened to what I wanted and let me test drive a few cars until I got into one I loved. They worked with me on the price and I left happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Ashley! I am so happy to hear that you had such a great experience at our dealership. Enjoy your new Honda and we look forward to your next visit! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

Very straight forward buying process

My Salesperson, Scotty Santos, listened to what I needed and found a way to create the right deal and locate the perfect car. I would definitely buy another car from this Honda dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Cheryl, so much for sharing your superb opinion about us! I am so glad to know that Scotty was able to assist you with finding the perfect vehicle! I will make sure your compliments are heard. Enjoy your new Honda and we look forward to your next visit! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

great service

I was having key issues, I was connected to Tony Y. who solved the problem immediately and mgr. Susan T. gave reasonable and discounted price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to provide feedback. I am so happy to hear that you had such a great experience at our dealership, especially while working with Susan and Tony. They are absolutely an asset to our team, and I will make sure your compliments are heard. Thank you again and we look forward to your next visit! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

Thanks Eric Poulson

Went to the Herb Chambers Honda in Boston late one nite to look at a vehicle. Mr Eric Poulson helped me. He did a GREAT job helping me with everyting, thanks Eric.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Leo! I'm so glad to read that Eric was able to help and answer all of your questions. We appreciate your feedback and please feel free to reach out to Eric or myself is there is anything else we can assist with. Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

Great Customer Service

I got amazing customer service by Jose Yapul. He went out of his way to provide me with my car information. He made sure I received all that I needed and I am very pleased. I got all of my information in less than an hour, thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you, Sabine! I am thrilled to hear that you had such a great experience at our dealership, especially while working with Jose. He is absolutely an asset to our team, and I will make sure your compliments are heard. Thank you again and we look forward to your next visit! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

PURCHASE OF 2007 JEEP COMMANDER

ERIC P. WAS VERY HELPFUL , FOUND US EXACTLY WHAT WE WERE LOOKING FOR. WE ARE VERY HAPPY WITH THE WHOLE EXPERIENCE OF WORKING WITH HIM THANK YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, John, so much for sharing your superb opinion about us! Eric is an asset to our team and I know he will appreciate your wonderful recommendation. Enjoy your new Jeep Commander and we look forward to your next visit! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

great service!

I just purchased a car and worked with Scotty Santos; he made this process so easy! He was a great help and knew how to answer each and every question I had. He made sure my car was ready on time and every thing was perfect. Great Customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sabine, I truly appreciate you taking the time to share your recent experience with Scotty here at Herb Chambers Honda in Boston. We strive to provide our guests with an exceptional customer experience and Scotty is truly a testament to that. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

herb chambers

I recently bought a pre owned civic from herb chambers Boston....best experience ever buying a car Rafael was my sales person made the whole proces easy from start to finish

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

I truly appreciate you taking the time to share your recent experience with Rafael here at Herb Chambers Honda in Boston. I'm thrilled to know he was able to assist you and help answer all of your questions. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Errol Gaudette General Manager Herb Chambers Honda in Boston

Great, friendly help at Herb Chambers Boston

We went to Herb Chambers Boston to look at Honda cars. After listening to our needs, salesman Eric Poulson gave us great advice about the Fit. We ended up finding the Fit we wanted elsewhere, but now have our car serviced at Herb Chambers Boston. We are very satisfied with the experience. The people at HCB couldn't have been nicer or more helpful. Love our Fit, too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

I'm thrilled to hear that Eric was able to assist you with your Honda Fit questions. I’m honored to have your recommendation and appreciate you taking the time to share your encouraging words. I know Eric will appreciate the kind sentiment as well. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

Great, friendly help at Herb Chambers Boston

We went to Herb Chambers Boston to look at Honda cars. After listening to our needs, salesman Eric Poulson gave us great advice about the Fit. We ended up finding the Fit we wanted elsewhere, but now have our car serviced at Herb Chambers Boston. We are very satisfied with the experience. The people at HCB couldn't have been nicer or more helpful. Love our Fit, too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I sincerely appreciate you taking the time to share your experience with Eric. We value our guests feedback and I know Eric will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston