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Herb Chambers Honda

(3,090 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award

Reviews

(3,090 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Honda from DealerRater.

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A Pleasant Transaction

I had the pleasure to work with Rick Blaze, Fabian, and Dewayne Holman during my purchase experience at Herb Chambers Honda of Boston. Purchasing can be a difficult process, but Fabian and Rick made the experience fairly painless. Rick could not have been more pleasant and courteous, and he took the time to listen to what was important to us. In the end, I believe we purchased the right vehicle and did so at a proper price. Dewayne did a fine job of explaining the options to us, and we concluded our transaction in the best possible way. I would recommend both Rick and the dealership to my associates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I'm thrilled to hear that Rick, Fabian and Dewayne were able to assist you with your purchase. Everyone here at Herb Chambers Honda in Boston strives to provide that same quality of service to each of our guests. I’m honored to have your recommendation and appreciate you taking the time to share your encouraging words. I know the team will appreciate the kind sentiment as well. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

Great, easy and smooth transaction!!!

This was the easiest car I have ever leased. This is my second time leasing from Herb chambers. I would not hesitate to go back the third time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Vikki. I'm honored to have your recommendation and appreciate you taking the time to share your encouraging words. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

Outstanding Experience

I have been working iwth HC of Boston for over 20 years and I still keep coming backk because this dealership gets it. They do it better than right. Their service, professionalism, and approach to the customer is beyond approach! If you are thinking about visiting HC of Boston...do it! I promise you will have as good an experience as I did! Keith Banks-Obanor and his assistant Tony were attentive to my needs and very willing to make the deal work. Nice work all around...once again I leave a very happy customer. I highly recommend Herb Chambers of Boston to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mark, for taking the time to share your experience with Keith and Tony. We are determined to deliver detail-oriented and personalized customer service. Your glowing review is a reflection of our teams dedication to going the extra mile to please our guests. We greatly appreciate your recommendation and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

Amazing experience with Alex Mango

Awesome Experience Got an amazing deal on my new wheels. Everything from start to finish went very smootly, working with Alex Mango was a huge pleasure. I never felt pressured to buy and I felt that he was very honest with me. I would 100% send friends and family his way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with Alex. We greatly appreciate your recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

This was the first time I had ever purchased or leased a...

This was the first time I had ever purchased or leased a car, and Forest walked me through the process. I was worried that as a first-time buyer I might find that dealership employees would be condescending, but this was absolutely not the case. Forest was friendly and professional, walking me through the process without dumbing it down. Even though I was getting a car as part of a move and the process was therefore complicated, everything worked out because Forest did a lot of work to help me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Jose Yapul and Herb Chambers Honda Boston!

I was so impressed with my experience at Herb Chambers Honda Boston. Honestly. I know that I got an amazing deal on my 2014 Honda Accord Crosstour. In love with this car. My sales associate was Jose Yapul and I felt comfortable with him immediately. The sales managers Omar and Jeff were also helpful and easy to be around. At no point did I feel pressured to buy/lease a vehicle. Jose made me feel at ease and gave me plenty of time to decide on what I wanted. I felt like he was just as happy as I was that I got a great deal on a great car. The general manager and the other sales associates also seemed happy for me. Herb Chambers Honda Boston was actually an enjoyable place to be. I don't normally post reviews but this is just how awesome my experience was. Thank Youuuu Herb Chambers Honda Boston!!! You have my business indefinitely =)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Thank you for taking the time to leave this positive feedback for us here on our DealerRater page. I'm very pleased to hear that your interaction with Jose and Omar had such excellent results. We strive to provide this level of service to each and every guest at our dealership, whether they are coming for sales or for service and I thank you for highlighting this. Thank you for your business and we look forward to being able to assist you again in the future! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

Love my new car!

Alex Yanovski was awesome! I came in looking for a older car and walked out with a new 2014 Honda Accord! Thanks again and definitely won a lifetime customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate and review your experience with Alex. We truly value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

Scott was great and patient with me when I visited

I was very pleased with my experience at Herb Chambers Honda of Boston. My salesman Scott Santos was exceptional, he treated me with respect and dignity because my situation wasn't the best. I had no money to put down and a bankruptcy on my credit. Scott and his team didn't make me feel like a second class citizen. They make feel just as good as a customer with good credit and lots of money and that is important to me because bad credit does not define who i am and sometimes bad things happen to good people. Unfortunately, i didn't buy the car for reasons unrelated to the staff at Herb Chambers, but i would definitely go back in the future when i need another car. Marie E. Williams-Lamarre

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Marie, for taking the time to rate and review your experience with Scott here at Herb Chambers Honda in Boston.. We truly value your recommendation and look forward to the opportunity to serve your automotive needs in the future. Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

Enjoyable buying experience

My wife and I recently leased a Honda Fit from Herb Chambers of Boston. Our sales associate was Mr. Eric Poulson. Eric was great. He answered my questions honestly and professionally. To make a long story shot, it was a very easy, and comfortable transaction. I definitely recommend Herb Chambers Boston. Thanks again Eric.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Scott, I'm so happy to hear Eric was able to provide you and your wife with a vehicle that met all of your needs. We strive to provide each guest with the best possible customer service and it sounds like Eric was able to do exactly that. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Errol Gaudette General Manager Herb Chambers Honda in Boston

Would definitely recommend!

We bought our car very quickly and easily. Eric Poulson was great and very attentive and there were no glitches. I left the transponder on my old car that was left at the dealership (trade in) and Eric found it and federal expressed it to me overnight with a few other items. The whole process was quick, easy, comfortable and efficient. I highly recommend Herb Chambers to anyone interested in buying a Honda. Eric even showed me how to use the blue tooth before I drove away into the sunset!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carolyn, What an outstanding review to read! It is great to know that Eric was able to provide you with a hassle-free and welcoming shopping experience. Here at Herb Chambers Honda in Boston, our primary concern is delivering flawless customer service. I'm happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Errol Gaudette General Manager Herb Chambers Honda in Boston