Reviews
Toyota of Braintree an Excellent Choice for Service
Toyota of Braintree is an excellent dealership with an outstanding service department. I have owned two Toyota's in the past 10 years and have had my cars exclusively serviced at dealerships, but Braintree Toyota stands out among the best from my experience. Their service departments, Amanda Fournier is an exemplary service manager who knows her way around a dealership and the needs of customers. She understands car mechanics and is an adviser when necessary. She works with Braintree's computer system keeping excellent records of your cars service and will get your car serviced in a timely manner. I had major work done on my engine because it was using oil and was eligible for a Toyota warranty repair. I can't believe the job they did in one day, and I was on the road the next day and my car no longer uses oil. I had two oil changes since with excellent results. Waiting for your car at the dealership is a pleasure, not only because you can look at beautiful showroom cars, but because the waiting area has a nice big color TV, is comfortable and has a refreshment bar and vending machines. The dealership is beautifully clean and the cars are nicely placed around the showroom. As you can see from my review, I highly recommend Braintree of Toyota, and the excellent service of Amanda Fournier and the Braintree staff. It’s a great place!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchasing a new car made easy
I have purchased both of my corolla from this dealership. Both transactions went smoothly. This time the one thing that stood out the most was exceptional customer service. Shane was very helpful throughout the process. The one thing that stood out the most was the car that I was interested in was the last car in a long line of cars in the warehouse. Shane ahad a couple of fellow employees help him move those cars, so I could test drive that particular one. That is great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
polite and courteous!!
I went in to buy a new car and Jordan my salesperson was great! Very nice, polite and professional. He made the entire process very easy. It was a pleasure dealing with Toyota Of Braintree. I would certainly recommend sending family and friends to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Expierence!
Their location is great and the staff is friendly and very accomidating. Tony Gribaudo was efficient and very professional. I will recommend Toyota of Braintree to anyone I know looking for a new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have purchased 5 cars here; I would not go anywhere else
I purchased my first car there in 2012. I have purchased a total of 5 cars here. I have recommended my children and friends to shop here. I am pleased with the very helpful and courteous staff. I have all of my maintenance performed here. My Service Advisor, Amanda, and I have become very close friends. I would not take my car anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and very accommodating
I had just moved to MA when my car broke down and I quickly needed a new one to get to work and run errands. I was prepared to go to several dealerships, argue over price and options, etc. but it turned out this was the first and only dealership I needed to visit. I found a car after going through all of my requirements with Shane, and it was more than I wanted for less than I wanted to pay! He and his coworkers also connected me with different insurance companies and financing options which was a big help to someone new to the east coast. Thank you so much! I love the car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our Toyota experience
Bob was extremely knowledgeable and helpful when it came to purchasing our Toyota 4Runner. He made the experience easy and enjoyable and never for a second made us feel pressured to buy. He walked through every step with us. We love our new family 4Runner and thank Bob for his excellence and professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They are the best team ive ever experienced. Under one roof
I was truly blessed to have this team lead me right to my dream car & they make u feel more like family than just a person looking for a car.. I was extremely pleased & would recommend. Them a million times over!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I said YES! To 2017 the Highlander!
I am always impressed with this dealership. I have been purchasing cars at Toyota of Braintree for a number of years now. I started in a used Camry and each time I go back I feel blessed to drive off the lot in a "upgrade". This time it was a new family car and I finally was able to obtain my highlander! I could not be more happy with my purchase. I felt at ease from the moment I started here at this dealer. I cannot imagine going to another Toyota dealer. I went in knowing what I wanted but wasn't sure if I would be able to obtain my goal. Ian was able to make my dreams come true and get me into exactly the car I wanted. I highly recommend Ian for his knowledge, understanding and patience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amanda is fabulous !!!
I have dealt with Amanda during numerous scheduled service visit, and she is FABULOUS each and every time. She is always super friendly to deal with, but much more importantly, Amanda is extremely knowledgeable and responsive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair