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Toyota of Braintree

(5,608 reviews)
Visit Toyota of Braintree
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 regional dealer award
View 26 awards
2025 regional dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 national dealer award 2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (781) 519-4500 (781) 519-4500
Used (781) 519-4621 (781) 519-4621
Service (781) 519-4723 (781) 519-4723

Reviews

(5,608 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Braintree from DealerRater.

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EXCELLENT CUSTOMER SERVICE, GREAT DEALS

I came in to trade in my Mazda 3 for a more reliable Toyota. Erwin Amboy helped us from beginning to the end. Absolutely excellent experience and high caliber of professionalism. Erwin made sure that he goes above and beyond with the quality of his service. He's very honest with his opinions on the vehicles and gave us the best deal possible. I'm very happy with my decision to trade-in my vehicle at Tufankjian Toyota and if you're looking to buy or trade-in your vehicle. Look no further, Tufankjian Toyota and Erwin got you covered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Purchased a preowned car - Very good Experience !!

Hi All - I purchased preowned car from here. The service and customer care experience, I had was excellent !!. Mr. Blaise Dacosta - who help me to finalize the deal, really taking care of all our needs with full satisfaction. I recommend this dealer very much for all Toyota buyers. Keep up excellent service !! soon will be back to buy better, bigger car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Purchased a highlander

We were very pleased with sales person Jordan Fehringer I rate him 5 stars will recommend him as a sales person to friends and family -we love our new car family member recommend Jordan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Sincerity Works

I had a call (internet generated response) from Eric this morning unlike any others from dealerships. He was professional and reasonable. There were no empty boasts or attempts to side-track my issues regarding prices. Should he come up with a car that we feel we can afford, we will buy from him and the people who were smart enoiugh and respecrtful enough of customers to hire him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

trusted staff = return customer

I just bought my third Rav 4 From Tufankjian, I'm at the point where I just call Bobby Hadges and say, I need a new car, and he picks it out. This year I met Jordan Fehringer, who couldn't have been nicer and more patient in explaining the new technology, and Wallace, who once he learned we shared a love of Brazilian music, played it on his I Phone while we went through the paper work. Highly recommend. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Highly Recommend

Over the past month Matt Ward & Fred Zeiba were searching for the ideal SUV for me. Success!!!!! I am the proud owner of an Ford Explorer and yes from a Toyota dealership. They went above and beyond to make sure this vehicle was perfect for pickup. They superseded my expectation from day one. Did I mention extremely professional and friendly. Walace Langame made all the #'s come together. He made financing a breeze. Walace was able to keep our payments in the budget we needed. This is the 2nd vehicle that we have purchased from Tufankjian and we looked forward to a successful business relationships in the years to come. Warm Regards, Racquel Flynn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience!

We just purchased our new Toyota 4Runner last night, and I couldn't wait to write a review about our second wonderful experience with Toyota of Braintree! We feel that the entire staff is not only knowledgable, but warm, welcoming and does not leave you feeling as if you are being forced into something that is not entirely what you want. We will return each time we purchase a new vehicle, and highly recommend Toyota of Braintree as well as our salesman, Manny Javier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

It has been a while since we have purchased a car. We were fortunate to work with Sergei Frunza as our salesperson. Sergei was very patient and answered all of our questions. We spent quite a while looking at the car options and he provided us with all the information we needed to make an informed decision. The dealership is clean and everyone is very friendly. Bob Keough, Sales Manager, was also very helpful as we "crunched the numbers". Arthur Martel in Finance made the paperwork process very smooth. We would highly recommend this dealership if you are the market for a car. Make sure you ask for Sergei as your salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Love my 2016 Special Edition Camry

My salesperson, Ed Hayes, really made my car purchasing experience a great one! He was very patient, no pushy sales. Kudos as well to the rest of the team, who made me feel comfortable with my purchase. The way car buying should be!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Salesman Sunny

Sunny did a great job showing the Camry and all of it's features. He was very knowledgeable about the product and took the time to take us for a test drive. Sunny is a personable salesman who was easy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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